
Groove Subaru
Englewood, CO
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Service was good and ability to get in was good. Afterwards I received an estimate of what needs to be done but I thought that was exactly what my car was in there to have done. So I’m confused as t Afterwards I received an estimate of what needs to be done but I thought that was exactly what my car was in there to have done. So I’m confused as to what was completed versus recommended. Would appreciate not being contacted several times to do surveys. Couldn’t make them stop More
I was very impressed with the efficiency and helpfulness of the staff at Groove. I found a great car and I didn't feel that my time was wasted. I would gladly shop there again. of the staff at Groove. I found a great car and I didn't feel that my time was wasted. I would gladly shop there again. More
Great dealership with even better people. Let me tell you, they have something really special going on over there. 10/10 here people Let me tell you, they have something really special going on over there. 10/10 here people More
Andrew was very kind and helpful, I couldn't get the car I wanted but Andrew was honest, kind and resourceful. I felt much better dealing with him as a person instead of the typical pushy salesman. Once my I wanted but Andrew was honest, kind and resourceful. I felt much better dealing with him as a person instead of the typical pushy salesman. Once my finances are in place I'm hoping to work with him again to purchase my next vehicle. More
Over the last few years I have always been happy with my experience/support received from Groove. Working with Rolly could not have been any better. Right out of the gate he went the extra mile to get to experience/support received from Groove. Working with Rolly could not have been any better. Right out of the gate he went the extra mile to get to know me, my families car needs/interests and provided information and updates within hours of us talking. Joe in finance was also great to work with, he was able to get us a great loan for buying our lease out. I will continue to work with Groove in the future. More
I was not happy with the way that they notified me of what else was wrong with my car. I cam in for an oil change and brakes and told them I would wait. They sent me a text with what else was wrong wit what else was wrong with my car. I cam in for an oil change and brakes and told them I would wait. They sent me a text with what else was wrong with my care and said it needed immediate attention. Someone should have come out and talked to me instead of sending a text. I did not like that at all.Also everyone in the service/payment dept was in a hurry, I felt very rushed to get out of my car and into the waiting room and very rushed to pay and go home More
Vincent was amazing and very patient with us as he was walking through the process smoothly! He took his time to explain all the features of the car. Didn’t rush at all. 100% recommend! Excellent customer walking through the process smoothly! He took his time to explain all the features of the car. Didn’t rush at all. 100% recommend! Excellent customer service More
Morgan was fantastic to work with as we purchased our Subaru forester wilderness. She was always responsive and transparent and the whole process went very smoothly. We are rating groove 4 stars thou Subaru forester wilderness. She was always responsive and transparent and the whole process went very smoothly. We are rating groove 4 stars though because we had to say no at least 5 times to the finance manager (who was otherwise very nice and professional) about not wanting an extended warranty. I get sales and the need to try but after a second No it gets uncomfortable. More