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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

July 22, 2022

Service was good and ability to get in was good. Afterwards I received an estimate of what needs to be done but I thought that was exactly what my car was in there to have done. So I’m confused as t More

by km
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 01, 2022 -

Groove Subaru responded

Thank you for servicing your vehicle with us. We also appreciate your feedback on our process.

July 22, 2022

I was very impressed with the efficiency and helpfulness of the staff at Groove. I found a great car and I didn't feel that my time was wasted. I would gladly shop there again. More

by Jayalanballard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Sergio Alvarez
Aug 01, 2022 -

Groove Subaru responded

Jayalan, thank you for choosing Groove Subaru and for letting us know how our team respected your time!

July 21, 2022

Great dealership with even better people. Let me tell you, they have something really special going on over there. 10/10 here people More

by Kittykitty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Gabriele, Nick Stanton, Morgan Beveridge
Aug 01, 2022 -

Groove Subaru responded

Thank you for saying so - you were pretty awesome to work with as well!

July 21, 2022

Andrew was very kind and helpful, I couldn't get the car I wanted but Andrew was honest, kind and resourceful. I felt much better dealing with him as a person instead of the typical pushy salesman. Once my More

by l4dhunterz98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Franco
Aug 01, 2022 -

Groove Subaru responded

Thank you for sharing your experience with us - just let Andrew know when you are ready to move forward!

July 21, 2022

Over the last few years I have always been happy with my experience/support received from Groove. Working with Rolly could not have been any better. Right out of the gate he went the extra mile to get to More

by Keenan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Hepinstall, Joe Canny
Aug 01, 2022 -

Groove Subaru responded

Keenan, thank you for choosing Groove Subaru and for letting us know how our team performed!

July 21, 2022

Very friendly and helpful team. Andrew was quick to offer assistance during my car buying experience. More

by Edonisbex1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Canny, Andrew Franco
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with Joseph, Andrew and our team here at Groove Subaru!

July 21, 2022

I was not happy with the way that they notified me of what else was wrong with my car. I cam in for an oil change and brakes and told them I would wait. They sent me a text with what else was wrong wit More

by jruffner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Alkema
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with how your were notified of your open items - for that we do apologize. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if there are outstanding concerns we can help with getting solved for your car currently. Also an FYI: Adrian Alkema is in the sales department. Thanks!

July 20, 2022

Nick Stanton was a great agent to work with. He answered all my questions and made buying a new car a stress free process. More

by Sarah.gilkison.88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Stanton
Aug 01, 2022 -

Groove Subaru responded

Sarah, thank you for letting us know how well Nick performed!

July 20, 2022

Vincent was amazing and very patient with us as he was walking through the process smoothly! He took his time to explain all the features of the car. Didn’t rush at all. 100% recommend! Excellent customer More

by Takia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Gabriele
Aug 01, 2022 -

Groove Subaru responded

Takia, thank you for sharing your kind feedback of Vincent with us!

July 20, 2022

Morgan was fantastic to work with as we purchased our Subaru forester wilderness. She was always responsive and transparent and the whole process went very smoothly. We are rating groove 4 stars thou More

by marianna.acosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge
Aug 01, 2022 -

Groove Subaru responded

Marianna, thank you for your kind review and feedback about your experience!

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