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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

July 20, 2022

The staff have always been friendly and efficient. I was kept up to date on the progress of my vehicle and no surprises in the pricing. I also appreciate the option of them arranging a Lyft ride if More

by symmstay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but she was in the service area
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how you appreciated our services!

July 19, 2022

As always my experience with the groove Subaru service department was excellent. I will continue to have my Outback serviced there. More

by CYWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Willis
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

July 19, 2022

Service was very good as expected. Service rep was thorough but detailed in his assessment of what was needed. More

by Charlessintek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service dept I think
Aug 01, 2022 -

Groove Subaru responded

Thank you for letting us know that our team lived up to your expectations!

July 19, 2022

Mason was great! He and his team made getting my new car simple and fast. Loved the experience! More

by kmstotts21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Mason Schmidt
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

July 19, 2022

They just assumed that I wanted $600+ of optional service when I came in for my prepaid service. And that was after I declined a few things that I was at least asked about. The recall on my vehicle is still More

by larnotlars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Groove in general
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an outstanding issue with your vehicle and we would like to investigate how we can help. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

July 19, 2022

Groove Subaru has been my dealer since 2014. I receive all maintenance on my current Subaru with the efficient and friendly service team (who all seem to have been here since 2014!), and I just More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros, Nick Stanton
Aug 01, 2022 -

Groove Subaru responded

Nina, thank you for your continued loyalty to our store and congratulations on your new Subaru!

July 19, 2022

Rolly was amazing! This was the best car buying experience we have had!! Rolly answered all of our questions and communicated in a timely and clear manner from the onse More

by M. Siebold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Hepinstall
Aug 01, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for sharing your kind review of Rolly here!

July 19, 2022

Travis was awesome to work with. He made the process easy and help us pick just the right vehicle. It was a pleasure working with him. More

by Marobnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Willis
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for sharing your kind review of Travis with us here - we will be sure he sees this!

July 18, 2022

Joe really made the process quick and easy and made it easy to reach out with questions More

by jasmine.dimeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodman
Aug 01, 2022 -

Groove Subaru responded

Jasmine, thank you for working with Joe!

July 18, 2022

This was my first time buying from Groove, everyone was very nice especially Ty. He helped me through the process and answered all my questions. More

by G Martinez
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Hardman
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for letting us know!

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