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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

July 14, 2022

He is awesome to work with and funny. Have patient with me because am deaf willing to write. He is champs..love this place. More

by Crystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Willis
Jul 18, 2022 -

Groove Subaru responded

Crystal, thank you for working with Travis and the team here. It sounds like we will be working with you again in the future!

July 14, 2022

The work Groove does is good work. This time I had an appointment for a Friday morning but they couldn’t get to my car until Tuesday. So I didn’t understand why I had the appointment. More

by MONKEYPAWS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 18, 2022 -

Groove Subaru responded

Thank you for the feedback. Our team strives to get cars in and worked on as soon as the advisors can work it in our schedules so we are sorry to hear you had to wait. We appreciate your patience with us while we work though this crazy time. Either way, we are greatly honored to receive your continued business!

July 13, 2022

We worked with Vince on the purchase of our first new car and he made the whole experience enjoyable! He answered all of our questions, took time to walk us through the process (and all the features of our n More

by M+B Perkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Vincent Gabriele
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru: we will be sure Vincent and Andrew ready your kind words!

July 13, 2022

Ron and the service team delivered a top notch customer service experience. The service team was expecting me when I arrived. Communication is important to me and Groove nailed it with excellent communica More

by RBreckenridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 18, 2022 -

Groove Subaru responded

We are happy to hear Ron delivered on your expectation with our store. We are here for you when you need us next!

July 13, 2022

Very responsive; very detailed in communication and very timely. Service dept personnel are the best More

by MHSHEAR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana and team
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru: out team works hard to make it look easy and it's folks like you who make it all worthwhile!

July 13, 2022

Great efficiency getting in and out with stellar attention from the service team! I’ll be back for all my services. More

by annette7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Annette, we are very glad to hear your experience went so well!

July 12, 2022

It was the best experience of my life almost spiritual would recommend to anyone Thank you More

by bustabones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Giordano, Joe Rodman, Brenden Carlson, Morgan Beveridge
Jul 18, 2022 -

Groove Subaru responded

Thank you for sharing your kind review with us. We are so happy to hear your experience went so well!

July 12, 2022

Derek was a pleasure to work with! He was kind and on top of it right from the start. We really appreciated his friendly, go-getter attitude, and how quick the whole process was. Thank More

by Ashley Lupina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Derek Bowers
Jul 18, 2022 -

Groove Subaru responded

Ashley, thank you for working with Derek!

July 12, 2022

Excellent customer service, oil change and tire rotation took less that 1 hr and 30 min. More

by Anna Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilyana Brown
Jul 18, 2022 -

Groove Subaru responded

Anna, thank you for working with us to service your vehicle!

Jul 19, 2022 -

Anna Foster responded

Thank you for GREAT Service. I wish that Subaru of America customer service had the same standards.

July 12, 2022

Just leased my second Subaru with Dan Cassin. Seamless, efficient processing both times and never any pressure or upselling... His primary focus is getting the customer exactly what the customer More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cassin
Jul 18, 2022 -

Groove Subaru responded

Carlos, we are so happy to hear this. Thank you for recognizing the hard work of Dan!

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