Groove Subaru

Very happy with the communication and service provided. Dave was professional with me and very helpful! Dave was professional with me and very helpful! More

Had a great experience at Groove Subaru, but wanted to highlight how helpful and amazing Stacey Pryczynski was throughout the whole process and afterwards as well. Super attentive to details, kind, transp highlight how helpful and amazing Stacey Pryczynski was throughout the whole process and afterwards as well. Super attentive to details, kind, transparent, and honest. Would highly recommend you look for Stacey when visiting Groove Subaru! More

Excelente customer service, clean , fast service. I really enjoy visiting this dealership, even I didn’t bought my car here I really enjoy visiting this dealership, even I didn’t bought my car here More

Patrick was my salesman. He was amazing. Management was amazing too. They were helpful and patient. Jeremy in finance was great as well. The only reason for 2 stars is the de He was amazing. Management was amazing too. They were helpful and patient. Jeremy in finance was great as well. The only reason for 2 stars is the detail shop. I bought a used car that had just opened up for sale. It was pretty filthy. I was told the car would be detailed in the morning before pickup. I picked it up and they basically washed the outside and very very lightly vacuumed. This was no detail. Door jams covered in dirt and dust, hinges caked in oil/dirt, sand and crumbs everywhere. The floor mats were still covered in sand. And there was trash in the door pocket. I'm sure they're busy and rushing but wow. Patrick is working with me to get the car in for a proper detail. Would have rather had a voucher to schedule it myself. No way would the detail shop have done this xxxx poor of a job on a paying customer or if the car was going to hit the lot. Once this is rectified I will up the star count More

The employees are professional, pleasant and efficient. They look at the history of the maintenance to ensure the proper recommendations are made for service. They look at the history of the maintenance to ensure the proper recommendations are made for service. More

Derek was great but the dealership experience sucked. They did nothing to keep us coming back to Subaru this will probably be are only one ever! They did nothing to keep us coming back to Subaru this will probably be are only one ever! More

Brett was great! Very helpful, responsive and informative. Cody in rental was also great. He took the time to help me get acclimated to bigger vehicle (Ascent), was Very helpful, responsive and informative. Cody in rental was also great. He took the time to help me get acclimated to bigger vehicle (Ascent), was patient and very kind. More

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The service tech believes customers are completely stupid. The driver's seat cooling system is not working. The service tech wrote you would not feel it working while wearing jeans. I was wearing shor stupid. The driver's seat cooling system is not working. The service tech wrote you would not feel it working while wearing jeans. I was wearing short pants. He also stated the cooling system sucks air down through the seat. Actually, it is supposed to blow air up from the seat. I also had a complaint about the driver's side mirror not staying in position. I am talking about the actual mirror, not the housing. The service tech wrote it works just fine. The actual mirror still down not stay adjusted. More

Travis Morton believes in customer service, and it shows! He went above and beyond not only when we were in the dealership, but while at home waiting for our car. He responded to phone calls, emails, and t He went above and beyond not only when we were in the dealership, but while at home waiting for our car. He responded to phone calls, emails, and texts in a very timely manner. If he didn't know the answer to a question he made sure he found it. It was apparent how much he loves his family, but also how important his customers, like us, are to him. For just being in the business for seven months, he has had a large learning curve, but rose to the challenge. He truly is amazing, and we were so lucky to have walked in the door when he was there to help us. More