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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

June 28, 2022

The dealership was a very inviting place and James was able to answer all of my questions. Either regarding the steps to purchase a vehicle or the vehicle itself. I will definitely be able to visit the gr More

by LR20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mulvey
Jul 04, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know you felt welcomed!

June 27, 2022

Luke was extremely knowledgeable, patient, and most helpful. the financing process was quick and simple. More

by mparra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Luke Dommisse
Jul 04, 2022 -

Groove Subaru responded

Thank you for your business and for taking the time to review our team!

June 27, 2022

Travis really genuinely cares about making customers happy! You can also tell he’s a family man and is just a great guy. He goes above and beyond to make sure I understand what I’m buying, answers all m More

by handro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Mason Schmidt, Travis Morton
Jul 04, 2022 -

Groove Subaru responded

Thank you for sharing your kind review and recommendation of Travis with us all here - we will be sure he reads this!

June 27, 2022

Lucas was extremely helpful and had a great attitude. He was very thorough and made me feel comfortable! More

by Martinez.James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Dommisse
Jul 04, 2022 -

Groove Subaru responded

James, thank you for working with Luke and for choosing Groove Subaru!

June 27, 2022

Group is helpful, courteous, professional, friendly, and fast. Group always explains in layman’s terms what needs to be done and services performed. More

by JJMETZLER2
Recommend Dealer
Yes
Employees Worked With
Service email
Jul 04, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how the Service team performed!

June 27, 2022

James was was super helpful and patient. He found a car for me that had everything I was looking for. He explained everything to me and made it quick and easy. He even helped me on his day More

by c.lisa31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mulvey
Jul 04, 2022 -

Groove Subaru responded

Thank you for working with us and for sharing your kind words about James with us!

June 27, 2022

Dan Cassin was very helpful when we purchased our Subaru. He is very patient and thorough in the work he does to ensure we get the best service possible. More

by jowen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cassin
Jul 04, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru as your new Subaru upgrade center!

June 27, 2022

I was charged for a tire rotation that was not done per the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him More

by cbowles2126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiannah Baca, Ron Baca
Jul 04, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your bill and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

June 27, 2022

The service was impeccable as usual. I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it i More

by anthony.l.stornetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Jul 04, 2022 -

Groove Subaru responded

Anthony, we are glad to hear that the issue was resolved to your satisfaction. Thank you for putting your trust in us!

June 27, 2022

Haley was very knowledgeable, professional and friendly. The work is well done well and in a timely manner. I trust Groove Subaru service. More

by Wrights4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xxx
Jul 04, 2022 -

Groove Subaru responded

Thank you for working with our service department!

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