
Groove Subaru
Englewood, CO
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The dealership was a very inviting place and James was able to answer all of my questions. Either regarding the steps to purchase a vehicle or the vehicle itself. I will definitely be able to visit the gr able to answer all of my questions. Either regarding the steps to purchase a vehicle or the vehicle itself. I will definitely be able to visit the groove dealership and talk with James when I am ready to purchase. More
Travis really genuinely cares about making customers happy! You can also tell he’s a family man and is just a great guy. He goes above and beyond to make sure I understand what I’m buying, answers all m happy! You can also tell he’s a family man and is just a great guy. He goes above and beyond to make sure I understand what I’m buying, answers all my questions, asks if there’s anything else he can to make me a happy customer and doesn’t forget about me if I call with questions after my purchase. I drove an hour out of my way a few times to go to Groove for a new Subaru and then several accessories that Travis personally made sure where installed correctly without me waiting too long. It took me a while and several calls and visits to several other dealerships to finally decide on buying a new Subaru to replace my older one with a ton of miles. I’m not sure I would have pulled the trigger without his help. I also decided to buy a few more accessories because I knew he’d make sure I was taken care of. I highly recommend that if anyone wants top notch and genuine service, then go and visit Groove Subaru and ask for Travis. More
Group is helpful, courteous, professional, friendly, and fast. Group always explains in layman’s terms what needs to be done and services performed. fast. Group always explains in layman’s terms what needs to be done and services performed. More
James was was super helpful and patient. He found a car for me that had everything I was looking for. He explained everything to me and made it quick and easy. He even helped me on his day He found a car for me that had everything I was looking for. He explained everything to me and made it quick and easy. He even helped me on his day off. More
Dan Cassin was very helpful when we purchased our Subaru. He is very patient and thorough in the work he does to ensure we get the best service possible. He is very patient and thorough in the work he does to ensure we get the best service possible. More
I was charged for a tire rotation that was not done per the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him two messages and NO response. I have TRUSTED Groove to perform work on my car since I purchased, but now I doubt I will return. I drive up from the Springs as I have in the past been satisfied with the help and service I have received. More
The service was impeccable as usual. I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it i I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it immediately the next morning. More