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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

June 26, 2022

Travis was an awesome salesman, patient & very knowledgeable about the car we wanted. We didn’t feel pressured or rushed. Highly recommend him! More

by Erin B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Travis Willis
Jun 27, 2022 -

Groove Subaru responded

Erin, thank you for sharing your kind review with us - we will be sure Travis and Andrew see it!

June 26, 2022

Groove was very helpful in buying my new Forester Wilderness!! Rolly was very knowledgeable about the options and was always in good communication throughout the process! This was my second car purch More

by SubyReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Rolly Hepinstall
Jun 27, 2022 -

Groove Subaru responded

Thank you for working with us and congratulations on your new Subaru!

June 24, 2022

Very postive experience, as always! Ron was friendly and very profesionsal. Communication is a PLUS...I was told what the issues were and how they were going to address them. Ron called More

by KATSLIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bacca Service Dept
Jun 27, 2022 -

Groove Subaru responded

Kat, thank you for choosing Groove Subaru and for working with Ron and our service team. Thanks!

June 24, 2022

Best service and price we have found. Second time in a year we purchased a Subaru at Groove in a year! More

by funkseven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Brenden Carlson, Esteban Gabriel Martorell Rios
Jun 27, 2022 -

Groove Subaru responded

Thank you for your continued business - we are here for all your Subaru-related needs!

June 23, 2022

Extremely welcoming, informative, and very easy to work with. I’d confidently recommend Vince to all of my friends and family! More

by Kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Vincent Gabriele, Brenden Carlson
Jun 27, 2022 -

Groove Subaru responded

Kyle, thank you for sharing your kind review and recommendation with us all here!

June 23, 2022

Josh was VERY helpful, polite, and professional. He called several times to update us on the progress of getting a new radio installed in the car. More

by lrogers11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 27, 2022 -

Groove Subaru responded

Thank you for working with Josh and our team here - it was our pleasure to serve you!

June 23, 2022

Colin Lentz said I had a leak and my drivers side boot is torn. I have no leak or a torn boot. More

by Jaice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Lentz
Jun 27, 2022 -

Groove Subaru responded

Jaice, it looks like your experience was less than exceptional. If you have further comments about your visit, please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

June 23, 2022

Seemed like a lot of problems for a “certified pre owned. ” Still waiting on the second key? We’ve called a dozen times to ask about the key but keep getting the same answer. “We’ll look around for it” More

by hoffagurl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah Jenkinson
Jun 27, 2022 -

Groove Subaru responded

Hello, it looks like your experience was less than exceptional. If you have further comments about your visit, please reach out to our Sales manager Taylor directly at tscott@grooveauto.com so we can get to the bottom of this. Thanks!

June 23, 2022

Purchasing our new 2022 Subaru Crosstrek was easy and stress free. The communication while waiting for the car to arrive with Rolly Hepinstall was excellent, he helped us find the exact vehicle we wanted More

by tgcasorla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Hepinstall, Andrew Smith
Jun 27, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru - congratulation on your new Subaru are in order!

June 23, 2022

Very friendly front desk staff. Even when we have an issue management is always quick to assist us and make sure we are happy. More

by danielcook2274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jun 27, 2022 -

Groove Subaru responded

Daniel, thank you for working with us and for giving our team the opportunity to make any issues right with you!

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