Groove Subaru

They are ready to take advantage of you. Beware! I leased my car in 2021 for 3 years and when I initially leased it the car value was close to 29K. I gave a hefty down payment and paid my le Beware! I leased my car in 2021 for 3 years and when I initially leased it the car value was close to 29K. I gave a hefty down payment and paid my lease promptly. Fast forward to 2024, and I’m ready to purchase my vehicle. I owed 14K after another down payment. Tell me how they resell it to me for 25K when the balance was 13K? When you try to speak to someone they give you the run around. I will never refer anyone to them or go back. They have enough victims already. More

My experience was pleasant. I didn't have an appointment for my oil change and Joshua kindly accommodated my vehicle. I was told it would be close to 2 hours for the service to I didn't have an appointment for my oil change and Joshua kindly accommodated my vehicle. I was told it would be close to 2 hours for the service to be completed and it was done before I knew it. More

Haley was very helpful in selecting my new tires. She stayed in communication the entire time my car was being serviced. She stayed in communication the entire time my car was being serviced. More

Friendly, helpful service from everyone. Answered questions and gave helpful advice. Didn’t try to oversell. Nice facilities to wait and service completed in less time than anticipated. Answered questions and gave helpful advice. Didn’t try to oversell. Nice facilities to wait and service completed in less time than anticipated. More

Very impressive. Micah and Mia were responsive, knowledgeable, friendly, and professional. Micah clearly communicated details of the vehicle design and upgrade opti Micah and Mia were responsive, knowledgeable, friendly, and professional. Micah clearly communicated details of the vehicle design and upgrade options as we shopped; he was informative, but did not over-sell. Overall pricing was very competitive. When we decided on a vehicle, Micah kept us updated on its delivery, from train to pickup. The vehicle was presented in excellent condition and Micah walked us through the functionality of the car's starlink and console programs. We look forward to follow-on education of the car's instrumentation and controls, as we become familiar with the basic logic the I&Cs. More

No offense, but taking your car in for maintenance and repairs is not in my top 10 list. But it was such a pleasant experience. Haley was great! She was friendly and professional. Haley offered some k repairs is not in my top 10 list. But it was such a pleasant experience. Haley was great! She was friendly and professional. Haley offered some kind of deal if you paid for 2 oil changes but we declined because we were not planning to continue doing business with Groove. Our experience with Haley changed all of that. We would love to do business with Groove if we could always work with Haley. We appreciated the text messaging updates. That was great. We are considering buying a new car in the near future and because of our positive experience with Haley, we will look at Groove. Haley is an asset to your team!!!!! Thank you! More

Tianna was great! She explained in full what had been done on my car that afternoon. She explained in full what had been done on my car that afternoon. More

Hayley was great and the service is always immaculate when I bring my car for service. when I bring my car for service. More

Groove was great, buying a car is such a process and I feel like this time or didn't take as long as in the past, everyone I came into contact with and worked with was just great. No big pressure, they wo feel like this time or didn't take as long as in the past, everyone I came into contact with and worked with was just great. No big pressure, they worked with me to get where I needed to be to purchase my car. More

Great car buying experience. Excellent price and excellent service from walking into the showroom to driving away in a new Outback. Excellent price and excellent service from walking into the showroom to driving away in a new Outback. More