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Groove Subaru
Englewood, CO
7,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
September 09, 2024
Haley and Groove were very transparent, friendly and went above usual customer service. I appreciated the videos and updates of work done and needed on my vehicle. above usual customer service. I appreciated the videos and updates of work done and needed on my vehicle. More
by frauzacchini
Employees Worked With
Haley Blouch
September 07, 2024
When I first set foot in Groove Subaru, it was to pick up a car that had been sold while I was on my way to pick it up. I was told we have a car with the same options and it’s a little more expensive but wil a car that had been sold while I was on my way to pick it up. I was told we have a car with the same options and it’s a little more expensive but will give you a great deal on it and sell it for the same price. It turned out it didn’t have the same options and it had a starting problem. Trip to the dealership to get that fixed. Later, one of the basic Subaru features that I’ve never been able to use. I tried to have fixed and was told by the Subaru helpdesk concierge that I needed a software update. I double checked with groove and they verified this. When I made the appointment I pleaded That they sure and warned how upset I was going to be if I made the trip down the mountain and that wasn’t the problem and ended up leaving without that service. Sophia did everything she could to communicate and make sure I understood. She even took the brunt of my anger for a mistake. That wasn’t her fault. Without Sophia, Groove Subaru would be a failure in my eyes. More
by southparkshell
Employees Worked With
Sophia Blouch
September 06, 2024
I had a wonderful experience with Groove Subaru. Haley was absolutely a great communicator. She kept me up to date on everything. She gave me a rental car, because my Ascent was taking a touch Haley was absolutely a great communicator. She kept me up to date on everything. She gave me a rental car, because my Ascent was taking a touch longer than expected. She was just the best person to handle the needs of my vehicle. Very friendly and professional. Thank you Haley More
by bhunnewell
Employees Worked With
The girl who helped me with the rental was awesome too Alyss…. I don’t remember her name, Haley Blouch
September 06, 2024
Excellent service. They found the problem and I had my car back the next day Haley was great about communicating the progress They found the problem and I had my car back the next day Haley was great about communicating the progress More
by ludwig180
Employees Worked With
Haley Blouch
