
Groove Subaru
Englewood, CO
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My wife, adult son and I drove to Groove Subaru from Colorado Springs in hopes of buying a new car. Nick assisted me and my son with some test drives of a couple of models. Knowing I was interested in a Colorado Springs in hopes of buying a new car. Nick assisted me and my son with some test drives of a couple of models. Knowing I was interested in also seeing a Wilderness Forester Nick’s manager informed him of one that had just come in a few hours earlier. Nick, being all the ball, picked up ALL the keys and said he had a Wilderness to see (the only one on the lot). Nick also mentioned that a notice had been sent out to other customers who were waiting and wanting for a Wilderness. As we were looking at the car, 2 other interested people came into the dealership. By the time I finished the paperwork 4 others had also come in. For me, timing was everything that day. But, Nick and the folks at Groove made the difference of buying with Groove. In another 2-4 months we will be calling Nick to order another Forester to replace our 2019 Forester from a lease. My son is seriously considering a an Outback and buying from Nick. Nick could answer all our questions and was just fun to talk with. No hard sales tactics. Thanks Nick!! More
In tricky times, this group worked as a team and transaction plus communication have been seamless. Highest recommendations for both Finlay and Joe. transaction plus communication have been seamless. Highest recommendations for both Finlay and Joe. More
Joe was great to work with. He did an excellent keeping me up to date with my order. When the car was delivered Joe made the process as smooth as it could possibly be. me up to date with my order. When the car was delivered Joe made the process as smooth as it could possibly be. More
Mason and the crew at the Groove Subaru Used Car dealership were all incredibly helpful and friendly. I drove up from Colorado Springs on a Friday afternoon to look at a specific car I had seen, but dealership were all incredibly helpful and friendly. I drove up from Colorado Springs on a Friday afternoon to look at a specific car I had seen, but given the timing was certain I'd have to come back up to buy it. Mason and his team got everything pushed through that night, and I got to drive home in my new car that evening with no return trips! Definitely recommend these guys! More
Best customer service I have ever received. It's more of a family atmosphere when you walk through their doors. a family atmosphere when you walk through their doors. More
Joe C went above and beyond anything expected to help me order my new accent just the way I wanted it. He kept me updated throughout the process and made the sale as easy as possible. order my new accent just the way I wanted it. He kept me updated throughout the process and made the sale as easy as possible. More
Derrick was fantastic through the process. The finance Manager Utku made everything easy as well. Will definitely recommend Groove Subaru from here on out! Manager Utku made everything easy as well. Will definitely recommend Groove Subaru from here on out! More