
Groove Subaru
Englewood, CO
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Tiannah Baca was thoughtful, efficient, and considerate. The scheduling department returned my call and my appointment was set and my information updated within 5 minutes. I received email and text confirma The scheduling department returned my call and my appointment was set and my information updated within 5 minutes. I received email and text confirmations and reminders. The oil change, tire rotation, and tire patch was completed in less than one hour. Tiannah worked her magic! More
Haley is the best and working with her ensures the most important thing customer service should have - trust. I trust her to be honest and to put the customer first. important thing customer service should have - trust. I trust her to be honest and to put the customer first. More
Groove Subaru sets the bar for fabulous service! I appreciate the thorough descriptions of work being done and why. I also appreciate photos as well as the verbiage to make me a much more informed C I appreciate the thorough descriptions of work being done and why. I also appreciate photos as well as the verbiage to make me a much more informed Crosstrek owner. Both Haley abd Tiannah were welcoming, helpful, and truly cared about my Crosstrek and me. Extra work needed to be done yet the Crosstrek was still finished in 2 hours. Plus, each task had the name of my technician clearly written. Pride in work well done! Everything is clean and organized and the extra touch of washing my Crosstrek sends me off with a smile and a brilliant looking vehicle! More