
Groove Subaru
Englewood, CO
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Mai, you are a slimy snake! I told you I didn’t want any add ones other than gap insurance. We signed all my paperwork then all of a sudden your computer wasn’t working so you s I told you I didn’t want any add ones other than gap insurance. We signed all my paperwork then all of a sudden your computer wasn’t working so you switched to your tablet where you added onto my contract crap that I didn’t ask for. This is my third Subaru but worst experience thus far. Shame on you! This was deceitful and shady by all accounts! More
Open line of communication, didn’t have to guess on anything which is a huge relief when dealing with my car being in the shop. 10/10 would recommend this location anything which is a huge relief when dealing with my car being in the shop. 10/10 would recommend this location More
The associate who helped me was professional, friendly, and detailed but not overly so. She was well spoken and clearly communicated with me. She made my experience at the Subaru dealer pleasurable. and detailed but not overly so. She was well spoken and clearly communicated with me. She made my experience at the Subaru dealer pleasurable. More
Showed respect for my time keeping me updated with status of my vehicle. I bought the 2 oil change package which I have done previously but surprised of how much the price increased. Will probably remove tir of my vehicle. I bought the 2 oil change package which I have done previously but surprised of how much the price increased. Will probably remove tire rotation as I get free rotation from dealer I bought tires from. Groove is definitely better than Auto Nation More
I love coming to this dealership. They are efficient and communicate the time line of the service effectively. Ron is amazing he walks me through the service that need to be done and They are efficient and communicate the time line of the service effectively. Ron is amazing he walks me through the service that need to be done and explains why which I appreciate. More