Groove Subaru

Excellent service from the very beginning with initial phone call. Andrew heard what I needed and wanted, and provided the perfect fit first try, the process was smooth and I felt I was a valued . Thank y phone call. Andrew heard what I needed and wanted, and provided the perfect fit first try, the process was smooth and I felt I was a valued . Thank you, Andrew! We love our new car! More

What a wonderful experience! Mason went above and beyond for customer service. He was extremely helpful offering suggestions, answering every question I had, and patiently waiting while I decided. I appreci for customer service. He was extremely helpful offering suggestions, answering every question I had, and patiently waiting while I decided. I appreciate the time and dedication he gave the process! Very excited about my new Subaru Crosstrek! More

I did my test drive of a Crosstrek and Outback with Gene at my first visit to the dealership. He was very patient with me. I had driven my old car for over a decade and hadn’t test driven cars since then an at my first visit to the dealership. He was very patient with me. I had driven my old car for over a decade and hadn’t test driven cars since then and was unsure of what I wanted. Gene was really friendly and accepted my indecisiveness at my test drive. I went to a different Subaru dealership closer to my house to drive a Forester. Because I had such a great experience with Gene and at Groove, I decided to go back to groove and buy a Forester there. All in all a great experience. More

Very great customer service process was very fast very detailed in the car I was purchasing I ended up buying at a fair price detail department left the car dirty though only negative. detailed in the car I was purchasing I ended up buying at a fair price detail department left the car dirty though only negative. More

Chase was so friendly. He took the time to walk me through all the features of my new car, and kept checking up on me while we were waiting for financing. He even gave me toys for my dog which she lov through all the features of my new car, and kept checking up on me while we were waiting for financing. He even gave me toys for my dog which she loved More

Andrew was thorough and honest as we discussed the Forester I was thinking of buying. He gave me the facts, took time to show the car's features and gave advice on my trade in. He was terrific. Forester I was thinking of buying. He gave me the facts, took time to show the car's features and gave advice on my trade in. He was terrific. More

Going from dealership to dealership, I met too many salesmen whose every word was dedicated to making a sale. They didn't interact with me as a person, but as a consumer—something I find incredibly dem salesmen whose every word was dedicated to making a sale. They didn't interact with me as a person, but as a consumer—something I find incredibly demoralizing and irritating. There's nothing worse than a "shark." Working with Rolly couldn't have been more different. He was candid, considerate, and made an effort to connect with me on a personal level. He's one-of-a-kind in my experience and should be praised as such. More

Finlay worked with us to help me buy my new Subaru and we couldn’t have asked for a better experience! He took so much time with us, literally walking us through every aspect of the car inside and out. My hu couldn’t have asked for a better experience! He took so much time with us, literally walking us through every aspect of the car inside and out. My husband and I felt welcomed and listened to, making our car buying experience easy and fun. I would highly recommend Groove Subaru and working with Finlay! More

Vince was fantastic, responsive, took initiative and made the process super easy and efficient. I would work with him again I’m a heartbeat! Thanks Vince! the process super easy and efficient. I would work with him again I’m a heartbeat! Thanks Vince! More

Baller Crosstrek With the help of David Keith, I was able to get the blacked out Crosstrek that my little heart desired. David pre-ordered the car and called us as soo With the help of David Keith, I was able to get the blacked out Crosstrek that my little heart desired. David pre-ordered the car and called us as soon as it was ready. More