
Groove Subaru
Englewood, CO
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Best sales service My wife and I were both impressed with Sergio Alvarez's calm demeanor, respectfulness, and his attentiveness to our wants and needs regarding buying t My wife and I were both impressed with Sergio Alvarez's calm demeanor, respectfulness, and his attentiveness to our wants and needs regarding buying the 2017 Subaru Outback. He answered our questions and was informative regarding other items that would be taken care of such as the replacement of cracked windshield. Chris in financing was also amicable and kept our process in filling out paper work short and to the point. Thanks for a smooth and non stressful transaction in buying this car, it is greatly appreciated. More
I found a used vehicle on Groove’s website. I was sent an email and a text asking when I was available to see the car. Once I agreed upon a time, when I showed up the car was clean, and sitting up front for email and a text asking when I was available to see the car. Once I agreed upon a time, when I showed up the car was clean, and sitting up front for me to view. The rest of the process was very stress free and they gave me a great deal. More
Nick was very helpful with helping me find the right car and the right financing. Though he his jew to the area he was very knowledgeable or the cars in the inventory and was super fast and professional! Hi and the right financing. Though he his jew to the area he was very knowledgeable or the cars in the inventory and was super fast and professional! Highly recommend Nick, Chris, and the rest of the groove team. More
Best car buying experience I’ve ever had. Sergio Alvarez made the process smooth& enjoyable. Definitely will be buying from Sergio again. Excellent customer service. made the process smooth& enjoyable. Definitely will be buying from Sergio again. Excellent customer service. More
The staff here is very friendly and very helpful when it comes to buying a car. Micah walked me through all the features of my vehicle and even called me a few days after my purchase to make sure I was happ comes to buying a car. Micah walked me through all the features of my vehicle and even called me a few days after my purchase to make sure I was happy with my car. More
Asked for an experienced, knowledgeable sales person to work We decided to upgrade our 2016 Subaru Outback to a 2020 model. I reached out to the Sales Manager and asked for an appointment. My request was I wan We decided to upgrade our 2016 Subaru Outback to a 2020 model. I reached out to the Sales Manager and asked for an appointment. My request was I wanted a successful sales person who was professional, knowledgeable and knew the product. And in doing so he assigned Joseph McCarty to work with us. Over email we told him what we wanted. He had the cars ready for us to see and drive. And explained the difference between the 2016 Outback and the 2020. Interestingly enough we decided to purchase a 2020 Forester Touring. The buying process was clear and at no time did I feel anything was being held back from us. We drove out feeling the process was fair. Joseph pulled it all together and made the overall experience well worth our time. More
Happy with our purchase My wife and I started the conversation with Rolly early Fall of 2019 about a new Crosstrek. We love our 2015 Crosstrek (purchased from Groove) but wit My wife and I started the conversation with Rolly early Fall of 2019 about a new Crosstrek. We love our 2015 Crosstrek (purchased from Groove) but with traffic in Denver wanted to upgrade for the newer safety features. Rolly was patient and never pushed us along the several month journey. He answered our ongoing questions and kept us apprised of inventory, especially as the 2019's were closing out and when the new 2020's became available. I would highly recommend Rolly and Groove for their sales and service. The only thing that I would ask is to lessen the time it takes to close the deal - finance, warranty, etc. Understand that varies by person and we did ask a lot of questions :-) More
Working with Joseph to purchase our new Crosstrek couldn’t have been easier. He listened to our concerns, answered questions, and helped point us in the right direction. He provided a great experienc couldn’t have been easier. He listened to our concerns, answered questions, and helped point us in the right direction. He provided a great experience, and affirmed that buying our second car in a row from Groove was the right choice! More
Great experience at Groove Subaru. Was treated great by all associates and got the vehicle I was looking for. Will be back when it’s time for another vehicle. all associates and got the vehicle I was looking for. Will be back when it’s time for another vehicle. More
Buying a new car was the easiest, least stressful task ever! Still can’t believe how great it was. Thanks Groove Subaru and Joseph McCarty specifically. ever! Still can’t believe how great it was. Thanks Groove Subaru and Joseph McCarty specifically. More