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Groove Subaru

Englewood, CO

4.7
7,496 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,496 reviews

December 31, 2019

Efficient and courteous on a snowy Colorado day. Johnathan kept it simple to meet our needs and finished of our deal working with every step to make sure we understood the process and we were both r More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Scott , Jonathan Vasquez
Jan 05, 2020 -

Groove Subaru responded

Thank you for your business and for choosing to come to Groove Subaru on a snowy day. We were glad to be able to help you and thank you for your kind review!

December 30, 2019

Excellent service from Jonathan very polite and extremely helpful. Took really good care of me! Definitely buying again here. The prices are awesome the staff is great! More

by hernan.samudio
Recommend Dealer
Yes
Employees Worked With
Jonathan Vasquez
Jan 05, 2020 -

Groove Subaru responded

Thank you for letting us know how your experience went with this review and recommendation of Jonathan here. We truly appreciate your business!

December 29, 2019

good price, good post sales explanation of features rolly did a great job of showing me all the features of the vehicle, and made the process pretty simple. i would use this dealer again. More

by bhd
Recommend Dealer
Yes
Employees Worked With
Jeff Adsit, Rolly Hepinstall
Jan 05, 2020 -

Groove Subaru responded

Thank you for saying so and for choosing to do business with us. We are glad to hear Rolly was able to take care of all the details for you.

December 29, 2019

Great service! Staff was respectful of my time, from finding exact vehicle I wanted to having paperwork ready to demonstrating features before I left the lot with my More

by MMenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros
Jan 05, 2020 -

Groove Subaru responded

Thank you for working with Moses and for choosing to do business with Groove Subaru. Welcome to the family!

December 28, 2019

Thanks to Andrew Smith, we came in for an oil change on our Outback and left with an additional 2020 Ascent! Fast and pleasant service! More

by Denise
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
Jan 05, 2020 -

Groove Subaru responded

Thank you for choosing to work with us and for letting us know how the service on your Ascent went!

December 27, 2019

Vince was not not responsive to my inquiry I tried to get info on a couple of Forresters. I was looking for pricing, option packages, availability etc. Vince was not very responsive nor did h More

by alan h
Recommend Dealer
No
Employees Worked With
Vincent Gabriele
Dec 28, 2019 -

Groove Subaru responded

Alan, we are sorry to hear this. Please let our sales manager Stuart know if this is still an issue and we will correct it - we never want you to feel your questions are being unanswered. You can either provide us with your best contact info here for us to follow up or feel free to work with Stuart directly: Grey@grooveauto.com (303) 761-7453 x215141

Dec 28, 2019 -

alan h responded

Stuart, I really thought I would be buying a car from your dealship before this process began. I was able to get the Forrester Limited I wanted at another Subaru dealer in the area. The other dealer was much more responsive and was able to give me all the information I wanted. Not sure why I had such a bad experience with Vince but he just didn't seem that interested/motivated in working with me. Even when he would finally respond, he didn't provide all the information I asked for. I have bought a lot of cars over the years (I usually get a new one every 3 years or so) and this was one of the more frustrating experiences I can remember.

December 27, 2019

Easy and Quick!! My experience at groovesubaru was great! Nick was very friendly and made it very easy to get the value I wanted for my car! I would highly recommend w More

by taylorrod235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Stanton
Dec 28, 2019 -

Groove Subaru responded

Thank you for working with Nick and our team here. Your business and kind review mean the world to us!

December 27, 2019

Seamless, efficient and respectful Joe is a really good salesman and a very nice person. Sales process was much smoother than expected. Time taken through process was appropriate. Go More

by Db3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Canny
Dec 28, 2019 -

Groove Subaru responded

Thank you for letting us know how your experience with Joe and our process here went. We are in business because of people like you so thank you for choosing us!

December 27, 2019

Smooth Working with Groove Subaru was wonderful and hassle free. Garret Anderson Vince partnered up to make our experience pleasant. They were very thorough More

by Jason R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Gabriele, Garret Chanin
Dec 28, 2019 -

Groove Subaru responded

Thank you for saying so, Jason. You were great to work with as well!

December 27, 2019

I had an absolutely fantastic experience. The sales persons were superb knowledgeable and kind. There was no sense of pushing or urgency. Very accommodating. I recommend without hesitation. More

by csabi1
Recommend Dealer
Yes
Employees Worked With
Jeff Adsit, Grace Cahoj
Dec 28, 2019 -

Groove Subaru responded

Thank you for the kind review and recommendation of Grace, your business and words are greatly appreciated!

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