Groove Subaru

Subaru LOVE! Rolly Hepinstall turned what was seemingly impossible into the possible! I am now the proud owner of a 2019 Subaru Ascent! I especially appreciated Ro Rolly Hepinstall turned what was seemingly impossible into the possible! I am now the proud owner of a 2019 Subaru Ascent! I especially appreciated Rolly’s genuine desire to meet our needs and his commitment to delivering a superior shopping experience. His no rush, no pressure, caring approach was reassuring during what can be a challenging process. Rolly’s clarity in communicating each step was exceptional. Rolly and the whole team, including Alan Harrison, in Finance, made us feel valued and respected. As this is our 5th Subaru, (3 leases from this location), we highly recommend Groove Subaru and won’t hesitate to return for service and our next Subie! More

Great experience! My experience at Groove Subaru was excellent! Jeremy was helpful and responsive, but never pushy. He was very knowledgeable, and made the vehicle pu My experience at Groove Subaru was excellent! Jeremy was helpful and responsive, but never pushy. He was very knowledgeable, and made the vehicle purchase process simple and stress-free. More

Joseph McCarty and staff....five stars I had a bit of a different experience due to my dad owning the previous car being traded in and making it a very difficult experience for me. HOWEVER. I had a bit of a different experience due to my dad owning the previous car being traded in and making it a very difficult experience for me. HOWEVER.... Groove Subaru, specifically Joe (Sales), Alan (Finance), and Mary?(Manager), were very understanding throughout the whole process. They made it as simple as possible, and at the end of the day I left applauding them for their patience with my 11 hour sale. All of the staff was respectful, nice, and I felt it was a great first time car buying experience in respect to working with this team. I don't think any other sales team could have topped them. More

Andrew and sales/finance team are GREAT Andrew made purchasing a new vehicle as simple and easy as possible. He knew the car very well and was always very professional and personabale. Defin Andrew made purchasing a new vehicle as simple and easy as possible. He knew the car very well and was always very professional and personabale. Definitely recommend working with him! I wished I remembered the names of the other individual who helped, but I’d also like to say that the finance staff were extremely hard working and knowledgeable. Groove is GREAT! More

Low Pressure, Easy Experience! Jordan Dane went above and beyond to make our purchase of a new Subaru Outback as seamless and easy as possible. He was very patient with us as we eng Jordan Dane went above and beyond to make our purchase of a new Subaru Outback as seamless and easy as possible. He was very patient with us as we engaged with our research process. And our experience of him was that he was very laid back, low-pressure, honest, and service-oriented. These are just the qualities that we appreciate most in a sales person... especially on a purchase as significant as a new car! Everyone at Groove was friendly and helpful and we are thrilled with our new Outback. Thank you so much for making our car-buying experience so pleasant! More

Very Professional It was a great experience Joanna knows what she is doing. she took the time to make sure I was happy with my purchase. Answered every question I had. It was a great experience Joanna knows what she is doing. she took the time to make sure I was happy with my purchase. Answered every question I had. I will recommend her to anyone who is looking to buy a New car More

First Time Car Buyer - Awesome Staff Groove Subaru made my first time purchasing a new car from a dealership a breeze. Dan Cassin on the sales team was able to walk me through terms, etc Groove Subaru made my first time purchasing a new car from a dealership a breeze. Dan Cassin on the sales team was able to walk me through terms, etc. in an easy to understand format. Brendan Hancock followed up with the Love Encore Phone Re-Delivery program, and was able to answer all questions that arose after owning and driving the vehicle for a few weeks. There's a lot of technology available in the my 2019 Outback, so I had a lot of questions. I'm very please with how easy the whole path to purchase was, and I would recommend this dealership anyone. More

Excellent Salesmenship and Professionalism!! Utku, really did an outstanding job, finding us what we were looking for! Didn't press for the sale, and really made us feel welcomed. I highly reco Utku, really did an outstanding job, finding us what we were looking for! Didn't press for the sale, and really made us feel welcomed. I highly recommend this dealership. They even went back, and got us a better interest rate; than NavyFed was offering. More

Perfect Fit!!!! After three different Subaru Dealerships and a headache I decided to try one last one, as soon as I entered I was greeted and Joseph came up to me and After three different Subaru Dealerships and a headache I decided to try one last one, as soon as I entered I was greeted and Joseph came up to me and did such an amazing job explaining and making sure I was comfortable with my decisions and was so patient and kind. I felt completely satisfied with the decision based on the feeling I had with the customer service and the detailed explanation's I was given by Joseph. More

Excellent Customer Service! I bought an 08 WRX from here and immediately loved the car, and Bryan helped us feel comfortable with the payments and worked to get us an even better I bought an 08 WRX from here and immediately loved the car, and Bryan helped us feel comfortable with the payments and worked to get us an even better deal! Josh was able to get us an even lower APR at signing which was a wonderful cherry on top of the whole experience. Although the car had an issue only minutes after signing the papers and driving off the lot, Bryan was very courteous and apologetic and made sure the vehicle was fixed properly the next day (he even offered to get a rental car for us in the mean time!). At no cost to us, they replaced the throttle body in the car and I was on my way a couple of hours later. Since then I've had nothing but great times with this car, with no sign of any issues. Without the minor problem with the throttle body this would be a 5 star review, because this dealership really knows how to take care of their customers! I hope to buy my wife's Subaru here in a few years! More