
Groove Subaru
Englewood, CO
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Purchasing one of the new 2018 Crosstreks in Colorado! This was my first time buying a car, and with it came pre buying nerves. Mark encouraged me to look into the 2018 Crosstreks, which came out shortly a This was my first time buying a car, and with it came pre buying nerves. Mark encouraged me to look into the 2018 Crosstreks, which came out shortly after I went in to look at 2017 Crosstreks. He was extremely helpful in providing me with more information about the cars after my initial research. I was set on getting a Crosstrek and did not push me towards other vehicles that I was not interested in. Extremely flexible, including staying until I arrived after work. I feel apart of the Subaru family. More
No pressure sales Josh was excellent. He was knowledgeable, patient and accommodating. He did not apply pressure for a decision and was responsive when we asked quest Josh was excellent. He was knowledgeable, patient and accommodating. He did not apply pressure for a decision and was responsive when we asked questions. Josh also was very respectful of our time and tried to make this a "painless" process. We also worked with Ben in finance who was very organized and moved the process along quickly. In the end we decided against the car but we had an excellent experience at Groove and would gladly go back. More
Friendly, easy first car buying experience Jeff made our first car buying experience great. At no point did we feel rushed or pushed into a decision we weren't ready to make and we left feeling Jeff made our first car buying experience great. At no point did we feel rushed or pushed into a decision we weren't ready to make and we left feeling like we got a great deal with great people. Would definitely recommend checking these guys out if you need a used or new car. More
Groove dealers...Best car buying experience ever!! No high pressure tactics, excellent customer service from top to bottom and very personable. I felt they understood what I was looking for and made su No high pressure tactics, excellent customer service from top to bottom and very personable. I felt they understood what I was looking for and made sure they hit the mark from the car to financing. Chris Giordano is an amazing sales person with great communication skills. He took what I said and did not try to sway me into something else. The guys at the front desk when you come in were amazing and friendly, the service manger came over to ensure I was having a good experience and the finance guys were knowledgeable and great. Chris said, "anyone can sell you a car but we are looking to make it an experience and one you remember because it was an exceptional one." I would recommend anyone looking to buy to save their time and just go to Groove. I had to come by the next day to drop off some documents to the dealership and brought my nephew because he is in the market to purchase. Although they did not have the specific model in an automatic for him that day, they said they would a couple of weeks and would call when it was here so he could come test drive. We left and he said to me that now he understands why I went there and he will definitely be going there to purchase!!! More
Easy breezy Only gave four stars because the finance guy tried to hard sell me on the extended warranty. Otherwise, my purchase was fantastic. First time buying a Only gave four stars because the finance guy tried to hard sell me on the extended warranty. Otherwise, my purchase was fantastic. First time buying a car out of state and they made the process very simple, with plenty of communication. I'd recommend Groove to anyone looking for a good deal on a Subaru and a low pressure sales environment. More
Another pleasant buying experience Purchasing our 2018 Outback was yet another pleasant auto buying experience at Groove Subaru. We couldn't be happier with both the car and with Jerem Purchasing our 2018 Outback was yet another pleasant auto buying experience at Groove Subaru. We couldn't be happier with both the car and with Jeremy! This is our 7th Subaru (6 purchased at Groove - formerly Burt Subaru), and we were real picky about the color choices. Jeremy went the extra mile to find what we wanted at another dealership and complete a same-day deal. Ask for Jeremy by name...you won't be disappointed. More
Great company and sales team I had a great experience purchasing my Subaru from Groove. The sales team is very helpful. Thanks for the great service and my new car. Thanks I had a great experience purchasing my Subaru from Groove. The sales team is very helpful. Thanks for the great service and my new car. Thanks More
Best Experience Possible I haven't bought a new car in 14 years and was hesitant in choosing a new vehicle. I had been at AutoNation Ford the weekend before and was put off in I haven't bought a new car in 14 years and was hesitant in choosing a new vehicle. I had been at AutoNation Ford the weekend before and was put off in a very negative way by the staff there. And I've been in a Ford family for over 30 years... We were helped immediately when we began looking at cars at Groove Subaru and the staff waited for us to lead the way, not the other way around/ no agenda- just there to help. I was nervous about test driving but my experience with Shaun sealed the deal for the purchase. I have nothing but 100% positive feedback on every aspect of this experience and highly recommend Groove Subaru and it's staff for anyone looking for a new car. Thanks! More
Great Experience! Came to Groove at the last minute after having a terrible experience at another dealership. Jonathan and Jameson came to the rescue and got us set up Came to Groove at the last minute after having a terrible experience at another dealership. Jonathan and Jameson came to the rescue and got us set up in a dream car with both kindeness and humor!!! Couldn't recommend either of them more! More
Jonathan Wingfield is a best salesman . Buying process is so relax with Jonathan Wingfield, he answers all the questions with high quality professional ... I had the feeling like talking wit Buying process is so relax with Jonathan Wingfield, he answers all the questions with high quality professional ... I had the feeling like talking with a friend, not a salesman ... Don't forget Ben, financial manager, Ben explained all the steps , easy and happy understanding. Robert Pecaut is a good salesman too ... Big thank you to these 3 employees of the Subaru. More