Groove Subaru

Great Assistance Chris Giordano definitely went above and beyond for us. He was very knowledgeable and worked with us to find the right vehicle at a very reasonable p Chris Giordano definitely went above and beyond for us. He was very knowledgeable and worked with us to find the right vehicle at a very reasonable price. More

Found the perfect car! After months of trying to find a car that fit all of my requires, I decided to try one last dealership. I ended up at Groove Auto where I was greeted After months of trying to find a car that fit all of my requires, I decided to try one last dealership. I ended up at Groove Auto where I was greeted by Jameson. After only 2 minutes of discussing my needs and budget, Jameson had two cars lined up. After test driving both, I was buying my car 30 minutes later. I'm super happy with not only Jameson but the entire staff. I had so many questions, which were all answered very clearly. I'm very pleased with my purchase! More

They made my options clear. Michael Hall knows Subarus in great detail, helped me understand what my prospective-purchase vehicle would do and the value of extended warranty. Aft Michael Hall knows Subarus in great detail, helped me understand what my prospective-purchase vehicle would do and the value of extended warranty. After my purchase, he gave me a thorough tutorial on the operation of the car, especially its digital features. He and the rest of the Groove crew made my major purchase a pleasant experience. More

Easy to make a deal After searching several care brands and dealers we decided to buy a Subaru Crosstrek. I went online and submitted my selection of the car I wanted fro After searching several care brands and dealers we decided to buy a Subaru Crosstrek. I went online and submitted my selection of the car I wanted from Groove Subaru and another Subaru dealer. Both dealers were prompt in there response and gave me their quotes. Mark Davis of Groove Subaru gave the best price. Mark also called me and I then told him the car I wanted from their online inventory. I told Mark I would be there to pickup the car. When I arrived at the dealership Mark had the car ready for a test drive. We drove the car and Mark explained the safety and other features. Before I made contact with Mark I went to Carmax, which was only a few blocks away, and got a quote for selling my old car. When we made the deal with Mark his trade-in was less than Carmax (Mark didn't know we had gone to Carmax). When we declined Mark's offer for the trade-in he mentioned that we should take it to Carmax. I thought this was extremely honest of him that he would steer us toward Carmax. By doing my homework on what car, and submitting an internet request, there was absolutely no hassle and no pressure from dealing with Mark and Groove Subaru. I would certainly go to Groove Subaru to buy another car. More

Happy With my 2017 Subaru Outback I purchased a new 2017 Subaru Outback at Groove Subaru and it was overall a good experience. I was very, very happy with my salesperson Hoang Nguyen. I purchased a new 2017 Subaru Outback at Groove Subaru and it was overall a good experience. I was very, very happy with my salesperson Hoang Nguyen. He took plenty of time to show me all the cars, multiple times, went with me on a test drive, and spent time with me as I decided on colors. We spent a lot of time in the Summer heat and he was friendly the whole time. Great! The dealership was willing to work with me to find the color I wanted. They were even willing to bring a car in from another dealership but I ended up finding one I liked there. Twilight Blue with black interior. They gave me a special price which I appreciated. I never felt pressured with Hoang to get the car so it was a great experience. If I felt pressured I would have left. I decided not to get the clear coat($800), and there was no pressure to keep it on the bill which I appreciate. The area that the dealer needs to improve on, and that customers should be aware of is during the financing meeting after you decide on the car and price, they will offer you various things like an extra warranty, insurance incase of theft or damage, etc. I wish they would have been more transparent about that going in that I would be offered these extras. After you have gone through the process of getting the car and feeling good about it, the finance guy will tell you that there is a high rate of theft for Subaru's, that the all wheel drive is now electric and new and that repairs are costly etc etc.. I honestly at that point was questioning if I should get this car. I ended up getting the extended warranty and the policy to cover theft but really didn't feel great about it at the end of the sale. So that experience soured what would have been an almost perfect buying experience. I would recommend knowing what you are going to do regarding the extended warranty before buying the car, asking about it, and know that they have freedom to give you discounts or you can get it later after some thought. But overall I recommend Groove Subaru and really enjoyed working with Hoang. More

Very pleased..thanks I had a very pleasant experience with groove subaru and Jeff Adsit made it even better. He was very friendly, answered all of my questions, and made m I had a very pleasant experience with groove subaru and Jeff Adsit made it even better. He was very friendly, answered all of my questions, and made my new car purchase stress free. Thankyou very much! More

Great Extensive Help! Saturday we came in to look at used cars, right away after not being able to find the used cars, Jameson jumped to help us immediately. He drove down Saturday we came in to look at used cars, right away after not being able to find the used cars, Jameson jumped to help us immediately. He drove down with us to the used lot and was very informative when it came to the Forester Models. After telling him what I was looking for he showed me the perfect car. 2 days later I am here waiting with Jameson to speak with the finacing people. More

New Car My wife and I went in to buy a new Subaru since we needed a bigger car. We had our one-month-old in tow so we were quite a handful. Chris was patient My wife and I went in to buy a new Subaru since we needed a bigger car. We had our one-month-old in tow so we were quite a handful. Chris was patient with us the entire time and answered all our questions. Would recommend Chris and Groove. More

Great car buying experience I was nervous since we haven't had a car payment for over 10 years. Mike was very helpful in answering all of our questions, describing/demonstrating I was nervous since we haven't had a car payment for over 10 years. Mike was very helpful in answering all of our questions, describing/demonstrating all the features of the outback and walking through the process of purchasing the car. I never felt pressured either. When I explained the monthly payment we needed, he worked to make it happen. I couldn't be more happy. We experienced an issue with the window which he resolved quickly and to my satifaction. Mike completely changed my impression of car salesman. More

Easy Car Buying Experience I showed up curious about the cars but not sure what I actually wanted. After patiently explaining the differences between the different vehicles, Chr I showed up curious about the cars but not sure what I actually wanted. After patiently explaining the differences between the different vehicles, Chris even went and found the exact color that I was looking for. Easy no stress car buying experience! More