
Groove Subaru
Englewood, CO
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Best experience I have ever had At Groove Subaru I no doubt had a 5 star experience. I got to the dealership initially to get just an idea of what I could trade my 2013 Subaru Imprez At Groove Subaru I no doubt had a 5 star experience. I got to the dealership initially to get just an idea of what I could trade my 2013 Subaru Impreza for because this wasn't the car I wanted to drive anymore and I had always wanted to drive a Subaru WRX. Elias Vasquez has been the only person who has been able to make that possible for me. He easily got me one for the price I wanted. Went out of his way to pick it up for me at another dealership that was very far away and he made it a haggle free experience. I have been to other dealerships trying to get a deal and he gave me the best deal day one. It was not just a buying experience of a car, this really was a buying experience based on the character of my sales person. I would trust Elias with any deal and would buy from him again and recommend him to anyone who wishes to buy a car at this dealership. I really hope Groove is good to their employees because this is a gentleman they do not want to lose. Thank you Elias!! Matthew O'Brien More
Different from other dealships My experience at Groove Subaru was by far the best I have ever had when buying a car. Elias was great, as well as the staff to help with assisting me My experience at Groove Subaru was by far the best I have ever had when buying a car. Elias was great, as well as the staff to help with assisting me in what I wanted and got me into the car I wanted without bullying me into something I did not want to do. They actually listen! There prices are the best around Colorado and it is nice feeling like you are getting what you wanted instead of buying something that was pushed on you and you just buy it to hush the salesman up. It is a friendship type feeling when being assisted with your new car. Thanks Groove! Thanks Elias! You can beat on my buying my next cars to come throughout the years from here. More
Oustanding service We went to Groove to take a look at cars and explore our options. It came upon a recommendation and we figured we would go. The sales staff do not pou We went to Groove to take a look at cars and explore our options. It came upon a recommendation and we figured we would go. The sales staff do not pounce on you like other dealers. We were lucky enough to work with Richard as our sales rep. He was outstanding! Extremely personoble and made us feel right at home. Will not pressure you into anything. We ended up purchasing a 2014 Crosstrek from them and loved every second of it. More
Helpful and friendly car buying experience My previous car was declared a total loss after hail damage, so I begrudgingly was in the market for a new vehicle. I found a used Subaru Legacy at Gr My previous car was declared a total loss after hail damage, so I begrudgingly was in the market for a new vehicle. I found a used Subaru Legacy at Groove within my price range and worked closely with Jeff throughout the entire process. He was incredibly helpful and understanding of my situation and I drove away excited about my new car! More
Great Experience I had a great experience at Groove Subaru thanks to the help of Chris. He was super knowledgeable about the product and went out of his way to make su I had a great experience at Groove Subaru thanks to the help of Chris. He was super knowledgeable about the product and went out of his way to make sure the Forester was the best fit car for my needs. He went the extra mile to explain different aspects of the car and was willing to help with any questions I had. I am completely unfamiliar with the process of purchasing the car, but I really appreciated all the help and time Chris devoted to my experience at the dealership. More
Friendly, low pressure service Mark was a friendly, low pressure salesperson. The financing was less pressure than other dealerships but still a little higher pressure to purchase p Mark was a friendly, low pressure salesperson. The financing was less pressure than other dealerships but still a little higher pressure to purchase packages. The packages are high quality, however. More
Excellent customer service Went in not quite knowing which model I wanted and Richard F came out and greeted us already showing respect. He did not push; he wanted a deal but di Went in not quite knowing which model I wanted and Richard F came out and greeted us already showing respect. He did not push; he wanted a deal but didn't show it disrespectfully. We were treated like family through an already stressful process. No stress involved working through it with Groove. More
Excellent! Anne Chacon did an out-standing job of going over new technology in the 2017 Forester and how to use all of the displays. She spent a great deal of t Anne Chacon did an out-standing job of going over new technology in the 2017 Forester and how to use all of the displays. She spent a great deal of time with my wife and I using patience and skill in giving us all the information we required. More
Great experience! Chris and the rest of the staff were extremely helpful and friendly and made the entire process of getting a new car as easy as possible! Chris and the rest of the staff were extremely helpful and friendly and made the entire process of getting a new car as easy as possible! More
Great experience This was my first time buying/leasing a car and I was extremely stressed about it, but Richard and the folks at Groove made the whole process easy. Ri This was my first time buying/leasing a car and I was extremely stressed about it, but Richard and the folks at Groove made the whole process easy. Richard answered all of our questions honestly, didn't try to pressure us into adding any extras or upgrades, and drew up the paperwork quickly. He is very friendly and personable. Overall, the entire process, from looking at cars in the lot, test driving, completing paperwork, and driving away with a new car took less than 4 hours. More