
Groove Subaru
Englewood, CO
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New car purchase We electronically contacted around 10 Subaru dealers about buying a new Subaru Outback and ended up choosing Groove for having the lowest price and th We electronically contacted around 10 Subaru dealers about buying a new Subaru Outback and ended up choosing Groove for having the lowest price and the color that my wife liked the most. Like some other dealers, we were offered an extra that we declined. Our sales rep Jameson P was very professional, courteous, and thorough throughout the entire car buying process and the test drive. He made the price discussion and paperwork signing enjoyable. As far as purchasing a car goes, we enjoyed our experience at Groove. We will be taking our car in for trailer hitch installation on Monday that we paid for together with our car purchase and hope that our experience with the Service Dept. will be equally pleasant. More
Knowledgeable, friendly and patient David Elia impressed us with his knowledge and friendliness. His patience was obvious because there were four of us each quizzing him. I would not h David Elia impressed us with his knowledge and friendliness. His patience was obvious because there were four of us each quizzing him. I would not hesitate to recommend him to other customers who are looking for a car at Groove Subaru.. More
Getting my new Subaru was so easy! Mark Davis and Groove Subaru made getting my Subaru Forester easy, & accommodated my every need! Love it! Now hubby wants one! Thank you, Mark :o) Mark Davis and Groove Subaru made getting my Subaru Forester easy, & accommodated my every need! Love it! Now hubby wants one! Thank you, Mark :o) More
Subaru purchase After going back and forth with several cars,colors, and option, Joseph was patient and knowledgable about them all, helping make the final decision w After going back and forth with several cars,colors, and option, Joseph was patient and knowledgable about them all, helping make the final decision with th brand new Outback. More
Great first car buying experience I went in knowing exactly what I wanted and what price I wanted it for. Joseph was great to work with because he was so knowledgable about the vehicle I went in knowing exactly what I wanted and what price I wanted it for. Joseph was great to work with because he was so knowledgable about the vehicle. I had been to another dealership previously and was not given the same treatment or level of expertise. It was pressure-free and the whole transaction went very quickly. More
Chris was awesome! I pretty much knew which car I wanted, but Chris made everything work for us. I had a lease fro a different maker to turn in, and my husband and I had I pretty much knew which car I wanted, but Chris made everything work for us. I had a lease fro a different maker to turn in, and my husband and I had a lot going on this week. Not only did Chris and the others at Groove work with us intil we were satisfied with the terms of the lease and the trade in..... but he also went way above and beyond the call of duty by travelling into Denver so that my husband could sign the papers without disrupting his work day. He was great at explaining the features of my new Outback, as well as the Eyesight safety package. He didn't push anything I didn't want , and he was very pleasant to be around. Unlike some others I had started working with at another dealer, he was very responsive to all of my inquiries. All in all, I couldn't have asked for a better experience. More
Best experience ever! Jemeson gave us a great treatment, the wife and I were looking for a car for my mother-in-law and he was able to find the perfect car for her. Tha Jemeson gave us a great treatment, the wife and I were looking for a car for my mother-in-law and he was able to find the perfect car for her. Thank you Jemeson she loves it! More
Crosstrek Purchase The buying experience at Groove Subaru was actually a painless experience. Jonathan was a no pressure guy that is what I was looking for. He helped a The buying experience at Groove Subaru was actually a painless experience. Jonathan was a no pressure guy that is what I was looking for. He helped a lot through the whole purchasing process and gave me a great deal. More
Went the extra mile for us I was very impressed with my salesman, Mark Davis. He was prepared when we arrived to test drive both cars we indicated were our prime choices from t I was very impressed with my salesman, Mark Davis. He was prepared when we arrived to test drive both cars we indicated were our prime choices from the internet search. After answering our questions during the drives and following discussions, he went the extra mile to find the exact car we had indicated we wanted. He then spent the rest of the day acquiring and prepping the car for delivery that evening. More
Fantastic service and dedicated team. This was our 3rd purchase from this dealership. We needed a car fast because ours was totaled in a hail storm and the insurance company was picking th This was our 3rd purchase from this dealership. We needed a car fast because ours was totaled in a hail storm and the insurance company was picking the totaled car up in 3 days. We worked with Mike Hall --he is incredible. He located the exact car we wanted - Forester XT Premium, had it ready to go to test drive when we arrived, teed up the paperwork and got us great deal would could not refuse. Overall, Mike Hall did a great job meeting all of our criteria and tight timeline. He returned all of our phone calls in a timely fashion even when we had questions after our purchase. He is knowledgeable and easy to work with. You can tell he is a seasoned professional and quite frankly the only person we will be buying from in the future. We have only great things to say about our car buying process. We would recommend Mike Hall to anyone in a heart beat. Thanks Mike!!! And thanks Groove Subaru for all of your help in making this process stress free! More