Groove Subaru

Great Experience! We walked into the showroom and they were so busy that one of the managers helped us out with looking at the car we were interested in and a test driv We walked into the showroom and they were so busy that one of the managers helped us out with looking at the car we were interested in and a test drive. There was no pressure from Mike to buy the car and he completely understood when we said we needed more time to think. We came back the next day and Mike set us up with Josh who made our experience of buying our Crosstrek very painless. He was very friendly, personable, and not pushy at all. He took a lot of time showing us all of the features of our new car and helping us set up the bluetooth before we drove off the lot. We had a good experience at Groove and are glad to have our new Crosstrek! More

Great Experience! Richard was easy to work with and very understanding when we went back and forth on multiple different models. In the end he helped us find the perfec Richard was easy to work with and very understanding when we went back and forth on multiple different models. In the end he helped us find the perfect car for our family. More

Bought from out of state and super easy process!!! I contacted Michael when Groove Subaru had the only specific model Forester that we could find. We drove 9 hours to pick up the vehicle. Michael was I contacted Michael when Groove Subaru had the only specific model Forester that we could find. We drove 9 hours to pick up the vehicle. Michael was a great communicator and we handled all the pricing via phone, email and text. Everything was set up ahead of time (pricing, financing, trade-in details, etc.) so that when I arrived at the dealership, I was in and out with the new car in just about 1 hour. It was great. More

Excellent!! I thought buying a car would be so stressful. I tried to contacted dealerships through e-mail before I came to see the car. With the help of Mark's pr I thought buying a car would be so stressful. I tried to contacted dealerships through e-mail before I came to see the car. With the help of Mark's prompt responses, I decided to go Groove. Mark was very patient and not pushy at all. My experience in the dealership was excellent. More

Salesmen You Count On I recently went to Groove Subaru to look at the latest Impreza, Legacy, and Outback models to replace my current car. I initially contacted Jeremy Hor I recently went to Groove Subaru to look at the latest Impreza, Legacy, and Outback models to replace my current car. I initially contacted Jeremy Horwath through Groove's website to setup an appointment, but when I wasn't able to get to the dealership when Jeremy was available, he set me up with Richard Farris. I really enjoyed working with Richard as he was knowledgeable, personable, friendly, and seemed to truly enjoy helping me find the car that best suited my needs and wants without the pressure I encountered at a number of other dealerships I visited. Both Richard and Jeremy followed up with me after my initial visit to check in with me, but never once did they use the typical car sales tactics to pressure or force me into a decision. I really appreciated their patience as it allowed me to weigh my options and think through my decision, something that I was not afforded at several of the other dealerships I visited. Both salesmen were also quick to respond to my questions, and were easily reachable via their cell phones. When I finally made my decision to lease an Impreza, I was confident I was making the right choice as it was under my own terms and without haste. I would not hesitate to work with Richard and Jeremy again. More

Efficient sales Good service and sales experience. Nice facility. Process was fast and efficient. MIKE was friendly and personable and we didn't feel pressured in any Good service and sales experience. Nice facility. Process was fast and efficient. MIKE was friendly and personable and we didn't feel pressured in anything. More

Exceed expectations customer service We were looking for certified pre-owned Forresters and had started looking at Autonation Subaru off of Arapahoe Road; however, the sales people there We were looking for certified pre-owned Forresters and had started looking at Autonation Subaru off of Arapahoe Road; however, the sales people there weren't returning our calls or provided the help and information we requested. We decided to also check at the Groove Subaru on Broadway to compare costs as a second option. At Groove Jeremy Zimmerman was the Sales Associate we worked with, right away he listened to exactly what we were looking for in a Forrester. The features we wanted like the eye sight package, certified pre-owned and not a touring model. Within several hours Jeremy found us several options, provided the information in the way we requested (via email) and went above and beyond and found us cars that hadn't even been listed yet. Jeremy made the process very easy for us and found us exactly what we were looking for. We had a great customer experience. I would highly recommend Jeremy and the Groove Sales team. More

Quick and Easy Jeremy Z. and the sales/finance team were friendly, easy to deal with and responsive to my needs. I love my 2015 Forester and will return to Groove f Jeremy Z. and the sales/finance team were friendly, easy to deal with and responsive to my needs. I love my 2015 Forester and will return to Groove for any maintenance and will recommend them to friends. More

It was easy. It was a simple process for a fair price. Matthew was attentive throughout, and made sure I was comfortable the entire time. I would recommend this de It was a simple process for a fair price. Matthew was attentive throughout, and made sure I was comfortable the entire time. I would recommend this dealer. More

plenty of vehiches to choose from and clean. I gave you a 5 star because John didn't force us into a decision. Familiar with Subaru and took the extra time to go over everything one more time bef I gave you a 5 star because John didn't force us into a decision. Familiar with Subaru and took the extra time to go over everything one more time before we left. I'm a slow learner and get board reading so I may bother John again, soon. PS:We feel that Subaru could have given a little more of a discount as we paid cash. John had done his job and we didn't want to keep running him back and forth. Where I work the managers and analyst are a team to make everyone successful. Landon Scott Can't remember the gentleman who closed the deal but he was good and thorough. From South Carolina. Must be a Gamecock More