
Groove Subaru
Englewood, CO
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A Hail of a Good Experience I was devastated when my Toyota was destroyed in a recent hail storm and had to find a new car. I was keen on a Subaru since my 2008 runs like a dream I was devastated when my Toyota was destroyed in a recent hail storm and had to find a new car. I was keen on a Subaru since my 2008 runs like a dream. I found a car on the Groove Subaru website and inquired, Troy called me very quickly to discuss it. When the initial car I was interested in was not available, Troy did a diligent search of all Groove dealerships and found me some options. The he came in on his day off to show them to me. We found the perfect car at the right price. Richard also helped us finish the deal and he was instrumental in helping us make sure we had the right price and payments. Chris assisted us with all the paperwork and made sure we had all the warranty and insurance options we needed. We are delighted with our experience at Groove Subaru this week, thank you! More
It's always a pleasure The leasing of my 2017 Subaru Outback 3.6R Touring vehicle went as smoothly as have those in the past. This is the third Subaru I have leased at Groo The leasing of my 2017 Subaru Outback 3.6R Touring vehicle went as smoothly as have those in the past. This is the third Subaru I have leased at Groove with the assistance of David Elia. As unbelievable as it sounds, in total this is the 12th Subaru I have leased. David Elia is the ultimate professional. He is sincere, honest, knowledgeable, patient and always a phone call or email away. I feel blessed to know David and to drive the most reliable and dependable vehicle on the road. Thanks. More
Smooth Transaction Jeremy was a pleasure to work with. We negotiated the price before I arrived at the dealership, which left little to do but check out the Forester and Jeremy was a pleasure to work with. We negotiated the price before I arrived at the dealership, which left little to do but check out the Forester and sign paperwork. Jeremy is knowledgable about the cars he sells, and was helpful in answering my questions. I'd buy another car from him again without question. More
Great experience, again We bought our last car here with no issues 18 months ago and received great service, so i came back for this go around to replace a hail damaged vehic We bought our last car here with no issues 18 months ago and received great service, so i came back for this go around to replace a hail damaged vehicle. Same great experience again. Would definitely recommend. More
Very kind and helpful service I unexpectedly had to buy a new car last week after my old Subaru hit its last legs. Both the service and sales associates were very kind and patient I unexpectedly had to buy a new car last week after my old Subaru hit its last legs. Both the service and sales associates were very kind and patient with me, particularly in light of the unexpected purchase I had to make. Richard Farris, the gentleman who guided me through the test driving and buying process, was particularly great to work with, and I truly appreciated his professional, friendly help. More
Wonderful experience! I went to Groove Subaru after shopping at many dealerships and was immediately helped by Richard. This was my first car and he was able to talk to my I went to Groove Subaru after shopping at many dealerships and was immediately helped by Richard. This was my first car and he was able to talk to my parents over the phone and pick out a few cars that he thought would be a great fit. He walked me through the car, showed me where everything was, and what issues were wrong since I was buying a used car. He was very honest and very easy to work with and made my car shopping experience one that was not stressful and very satisfying. More
Absolutely fantastic experience We walked on the lot not particularly ready to buy a car- but we were there so obviously we were more ready than willing to admit... Joseph met us rig We walked on the lot not particularly ready to buy a car- but we were there so obviously we were more ready than willing to admit... Joseph met us right away and immediately helped us in the right direction. We didn't really know what we wanted, as we had started looking just a few hours before, Joseph was patient and gentle in guiding us. He was an absolute rockstar with negotiating. It really did feel like he fought for us in the process. We were able to hit the number we wanted and it genuinely felt like Joseph was happy for us. I have negotiated with salesmen before, I can promise you none of them were as nice to deal with as Joseph. I will be directing people to this dealership to ask for him by name. We are so happy with the car we purchased, and the experience we had. More
Incredible Experience! Jameson welcomed me to Groove Subaru like I was meant to be there. He listened very well to what I had in mind & wasted no time to get my into a car I Jameson welcomed me to Groove Subaru like I was meant to be there. He listened very well to what I had in mind & wasted no time to get my into a car I would enjoy for a test drive. We had fun on the test drive utilizing turns & straightaways to showcase the cars. He is a very patient gentleman who is a genuine pleasure to work with! When we began the paperwork process, he was easy to talk to & explained everything clearly. I am very happy to announce I have purchased my first Subaru, a 2017 Impreza 5Door Sport 2.0i! I am very excited to take this beautiful car on a huge number of adventures with my 2 huskies and my friends! More
Memorable experience I don't really trust dealers, but Jeremy and the other Jeremy, Zimmerman, were both helpful in meeting my desires in a vehicle. They held true to the I don't really trust dealers, but Jeremy and the other Jeremy, Zimmerman, were both helpful in meeting my desires in a vehicle. They held true to the deal and I was pleased with the outcome. They just want the customer to be happy. overall a great experience. I don't think they will forget this crazy purple haired woman anytime soon! More
Low Pressure, Good Service I bought a 2017 Crosstrek with Matthew, and the process was very smooth. I had been looking at Crosstreks for some time, and finally decided to stop i I bought a 2017 Crosstrek with Matthew, and the process was very smooth. I had been looking at Crosstreks for some time, and finally decided to stop in and test drive one. Matthew found me a manual transmission to test out, and allowed me to go home and sleep on it for a couple days before deciding to buy - no pressure at all. When I came back in a couple of days later, I brought my husband along so he could see what I had picked out. Mind you, this is my car, financed in my name, that I am purchasing for myself. Matthew was certainly kind to my husband, but spoke directly to me when it came time to discuss options, financing, and negotiation. As a female, that was really awesome! The price was right, the car was right, and Matthew and the finance team even stayed well past closing time to finalize docs and make sure everything was squared away for me. Matthew has since followed up with me regarding a minor repair, so his post-sales service is also quite good. Would recommend! More