
Groove Subaru
Englewood, CO
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Communicated often and kept us updated throughout the process Communicated often and kept us updated throughout the process. We were provided a rental car, which was even nicer than our car, which was a process Communicated often and kept us updated throughout the process. We were provided a rental car, which was even nicer than our car, which was a great bonus. More
When you have the right service provider they can help make other dealerships Services go smoothly Brett has always been wonderful and gets me a loaner car or a ride I have not dealt with the sales depart make other dealerships Services go smoothly Brett has always been wonderful and gets me a loaner car or a ride I have not dealt with the sales department in 7 years More
Tiannah and I discussed when I needed my car back, and it was ready as promised. So I appreciated that. I made a 9am appt. with a service person ( not Tiannah) 2 weeks earlier. Then 2 days before my appt. it was ready as promised. So I appreciated that. I made a 9am appt. with a service person ( not Tiannah) 2 weeks earlier. Then 2 days before my appt. it suddenly changed to 7:30am via email ( again not Tiannah) which I could not do. So I had to call the dealership and get it changed to later at 9:30am. I did not appreciate the dealership's service dept. unilaterally changing my appt. to much earlier than originally scheduled which necessitated me having to call again to reschedule. Please do not do this again! Thanks! More