Groove Toyota
Englewood, CO
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Huge shoutout to Daniel at Toyota! He’s helped me purchase multiple cars and always makes the process smooth and easy. No pressure, great communication, and he really knows his stuff. He’s helped me purchase multiple cars and always makes the process smooth and easy. No pressure, great communication, and he really knows his stuff. If you want a hassle-free experience, Daniel is the guy to see. More
I had an exceptional experience working with Patty Koebele throughout the entire search and purchase process. I started working with Patty in March 2025 looking for a new 2026 4Runner. She kept me upd Koebele throughout the entire search and purchase process. I started working with Patty in March 2025 looking for a new 2026 4Runner. She kept me updated throughout the year on the availability. She searched for what I wanted with each allocation. She finally found one in December 2025 and I bought it in January 2026. She was very patient (and not pushy) when working with me. I would definitely recommend her to anyone looking for a Toyota. I did not have a favorable experience in the finance department. The finance contact that I worked with was going to charge me twice the sales tax that was warranted. She (Inna) mistakenly charged me the sales tax on the full purchase price without taking into account and netting our the trade-in of former vehicle. When I questioned her, she blamed it on the sales rep not calculating the sales tax correctly. Also stated that the sales tax rate in my area is higher that where the dealership is. When I manually calculated the right sales tax amount (which took into account the tradein netting), she still denied my calculations were correct. She then brought in someone else from finance and agreed with my calculations. She should have done some quality control before presenting the amounts to me. I should not have to do the calculations for her. And to be defensive about it and blaming others is NOT great customer service. I would not recommend her to anyone else and she used poor judgement and never did own up to her mistake. More
We purchased a used Toyota Tundra with the gold protection and found out is still best to get an independent mechanic to look things over. Truck was looked at in the dark hours and picked up in the protection and found out is still best to get an independent mechanic to look things over. Truck was looked at in the dark hours and picked up in the dark. After bring it home 100 miles, notice there was a crack in the very bottom of the windshield through the dark painted section from side to side. It is difficult to see without close examination. We were told that it happened on the way home. Interesting that in less than 12 hours of owning the truck, we would have a crack that goes from one side to the other. Groove will not take any responsibility. They showed a picture of the truck roughly 15 feet away and said it had no crack. I high encourage a very detail look over in the light and an independent evaluation. More
Really helpful staff and a great clean environment inside. Shoutout to Noah Steele for showing us some new vehicles! He’s so friendly and knowledgeable. Go see him!! inside. Shoutout to Noah Steele for showing us some new vehicles! He’s so friendly and knowledgeable. Go see him!! More
I had a great experience buying my car from this dealership. Daniel R. was friendly, professional, and genuinely helpful from start to finish. They took the time to answer all my questions, made the dealership. Daniel R. was friendly, professional, and genuinely helpful from start to finish. They took the time to answer all my questions, made the process smooth and stress-free, and helped me find the car I wanted within my budget. Everything was handled clearly and efficiently, and I drove away feeling confident and happy with my purchase. More
I am really enjoying my Grand Highlander. That said, at first I did not experience the level of professionalism and prompt assistance I was expecting. That has since changed. While preparing That said, at first I did not experience the level of professionalism and prompt assistance I was expecting. That has since changed. While preparing to purchase the new RAV4 and servicing my Grand Highlander at Groove Toyota, I was assisted by Ley. Her help made the entire process easy and straightforward, and that experience has made Groove Toyota the dealership where I feel confident moving forward with my next purchase. More
Huge shoutout to Matt at Groove Toyota. He was fantastic to work with from start to finish. Super nice, easygoing, and genuinely listened to what I was looking for instead of pushing anythi He was fantastic to work with from start to finish. Super nice, easygoing, and genuinely listened to what I was looking for instead of pushing anything. He helped me walk through different options, answered all my questions, and made the whole process feel straightforward and low pressure. I actually came back to this dealership specifically because of Matt, and I’m really glad I did. If you’re in the market for a Toyota and want someone who’s knowledgeable, accommodating, and just easy to work with, definitely ask for Matt. Great experience all around. More



