
Groove Toyota
Englewood, CO
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Victor was absolutely hands on and helpful with all of our needs! Understood our pricepoint and did everything he could to keep us as close to it as he could. We came from autonation and felt an entirely our needs! Understood our pricepoint and did everything he could to keep us as close to it as he could. We came from autonation and felt an entirely different experience by coming to Groove Toyota and being helped by Victor who is also accompanied at first with Kenneth. I would come back to purchase again from groove toyota because of the understanding and knowledgeable staff we dealt with , mainly Victor More
Victor was FANTASTIC! He helped us get into exactly what we wanted within the budget we had. He worked with us to get the best deal possible, and even price matched a list He helped us get into exactly what we wanted within the budget we had. He worked with us to get the best deal possible, and even price matched a listing we found for our truck on a third party site. The whole experience from beginning to end was seamless and Victor treated is like family. We came from a really bad experience elsewhere, and I can tell you we will be sticking with Groove for all future purchases. Thanks Victor and team, you guys are awesome! More
Very friendly. Very nice people. Very helpful. Good selection of vehicles. Nobody was overzealous they just listen to us Very nice people. Very helpful. Good selection of vehicles. Nobody was overzealous they just listen to us More
I had a good experience buying car, Sienna Premium, through salesman Johnny Salazar. He’s very helpful and made smoothly. Thank you for his patience and easy to contact. through salesman Johnny Salazar. He’s very helpful and made smoothly. Thank you for his patience and easy to contact. More
I bought a used 2024 Honda CR-V from Groove Toyota in September 2024. Months later, I received a recall notice and learned the windshield hadn't been calibrated. I honestly expected to be told it wasn't September 2024. Months later, I received a recall notice and learned the windshield hadn't been calibrated. I honestly expected to be told it wasn't the dealership's problem since it had been six months. But from the moment I spoke to Zack Vose, the used car manager, I was met with kindness, respect, and real problem-solving. He didn't dismiss me-he listened, offered solutions, and followed through until the issue was resolved. I was truly impressed with the customer service I received. Zack went above and beyond, and I am incredibly grateful for his help. I highly recommend Groove Toyota, especially if you're lucky enough to work with Zack. More
Groove Came Through. .. I posted a 1 star review 2 weeks ago after trying to buy a used vehicle. I received a phone call a little later from Mason. I explained the situat .. I posted a 1 star review 2 weeks ago after trying to buy a used vehicle. I received a phone call a little later from Mason. I explained the situation and things started to move forward from there. Ultimately, Groove stepped up and made repairs to the used vehicle I was trying to buy. The price was increased a small portion of the cost. But overall, Groove insured the peace of mind that I was now getting a good reliable used vehicle. Thank you Mason for all your hard work on this and your attention to details. Side note* Anytime you are buying a used vehicle... get it checked out by a mechanic, before purchase or within the return policy time frame More
Groove Toyota will charge you for services you decline and won't provide proof that the services were performed on your car. These are predatory practices; please keep away anyone vulnerable and won't provide proof that the services were performed on your car. These are predatory practices; please keep away anyone vulnerable More
Working with Byron Fludd was a great experience. He was able to explain all options and features. I will refer him to anyone looking for a Toyota. He was able to explain all options and features. I will refer him to anyone looking for a Toyota. More