
Groove Toyota
Englewood, CO
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Zack was my service person. What a delightful young man. He was on the phone, when I drove in, he immediately acknowledged me. He was very personable, Efficient, and fun to talk with-He certainly knows his He was on the phone, when I drove in, he immediately acknowledged me. He was very personable, Efficient, and fun to talk with-He certainly knows his job, and speaks well of Groove. Everyone should have employees like him! He is a an excellent employee for you! More
I recently bought a 2019 Audi Q7 from Youcef Smail last month at Groove Toyota in Englewood. He has been very understanding, polite and helpful making this purchase a great experience. We signed the papers month at Groove Toyota in Englewood. He has been very understanding, polite and helpful making this purchase a great experience. We signed the papers within hours of meeting with him and drove off of the lot. Administrative staff was also very helpful and polite. 10/10 More
Sean K. Made my 1st lease a great experience. He was straightforward with ETA date of truck. Was timely and respectful. He even stayed late when I picked up the truck. overall best experience buying a straightforward with ETA date of truck. Was timely and respectful. He even stayed late when I picked up the truck. overall best experience buying a vehicle! More
We had mechanical issues with our old Toyota Sienna while traveling. It had 224,000+ miles on it, and when I researched a replacement, Groove had a used one that met all our requirements. Tracy called me rig traveling. It had 224,000+ miles on it, and when I researched a replacement, Groove had a used one that met all our requirements. Tracy called me right after an online chat session to offer us a test drive. She has been fabulous during the entire process of trading in our old Sienna and getting our new one home to Massachusetts! Lucas also made a real difference by getting us a lower interest rate than our credit union. In addition, the folks at the reception desk, the parts counter and clear bra team were courteous, professional and efficient. Groove Toyota, thank you! More
Our salesman Delmar Fralick did a fantastic job. He made sure all of our questions were answered before we left. He was knowledgeable about the vehicle I was purchasing. sure all of our questions were answered before we left. He was knowledgeable about the vehicle I was purchasing. More
Adam Poole one of your top service advisors can’t thank him enough for marking all my service visits easy and enjoyable he knows his Toyota’s and he knows mine better then me him enough for marking all my service visits easy and enjoyable he knows his Toyota’s and he knows mine better then me More
I just purchased a 2021 4 Runner and the buying experience was very easy and professional. I truly appreciate my sales rep Youcef Smail. He was very open and honest and gave me excellent answers experience was very easy and professional. I truly appreciate my sales rep Youcef Smail. He was very open and honest and gave me excellent answers to my questions. More
We just bought a 2021 TRD Pro and Macy was fantastic to work with! I can’t recommended Groove and Macy enough, the experience was great overall and we love our new 4Runner! work with! I can’t recommended Groove and Macy enough, the experience was great overall and we love our new 4Runner! More
We've bought a few cars in our day, and we have to say Youcef Smail is one the best car salesman we've ever come across. His professionalism and knowledge is top drawer. But he is also very friendly and Youcef Smail is one the best car salesman we've ever come across. His professionalism and knowledge is top drawer. But he is also very friendly and attentive, not pushy at all. He worked very hard to find us the right car and gave us a great deal on a used Highlander XLE. It's a great car and we love driving it. He kept us informed throughout the whole process and was very helpful. I would recommend him to anyone. Thank you Youcef Smail for all your help. We truly appreciate you for who you are and helping to make a car shopping experience a breeze. E. P. More