Gross Chevrolet Buick GMC of Black River Falls

Oil change and feul filter There is no reason that an oil change and changing the fuel filter should take 2 hours to get done. Then I get charged $172 just for that oil change a There is no reason that an oil change and changing the fuel filter should take 2 hours to get done. Then I get charged $172 just for that oil change and fuel filter. Gross over charged me and took to long to do a small job. Not happy with this service today More

Reduced Power Message My 2017 Malibu started displaying a Reduce Power Message, brought the vehicle to Gross, within a few minutes diagnosed the problem as dirty oil, one o My 2017 Malibu started displaying a Reduce Power Message, brought the vehicle to Gross, within a few minutes diagnosed the problem as dirty oil, one oil change later and no problems. What could have been an expensive diagnostic and repair was around $100. More

Excellent Service My vehicle needed it's first oil change, and also GM had a recall. The Service Department scheduled an appointment that was convenient for me, and my My vehicle needed it's first oil change, and also GM had a recall. The Service Department scheduled an appointment that was convenient for me, and my vehicle was ready when they said it would be. More

Awesome Steve G. was wonderful as well as Patrick S. They were very respectful, honest and so great explaining everything. We would never take our business a Steve G. was wonderful as well as Patrick S. They were very respectful, honest and so great explaining everything. We would never take our business any where else. Gross Motors is beyond exceptional. Great people to work with. More

Friendly professional service. The dealership picked up my vehicle at work, serviced it and brought it back. It saved me time and I really appreciated it being done while I was at w The dealership picked up my vehicle at work, serviced it and brought it back. It saved me time and I really appreciated it being done while I was at work. Such great customer service. More

2015 Equinox regular service My brother took my Equinox in for scheduled service. Everything went ok as far as I know. Nothing that needed further work was noted on the multi-poin My brother took my Equinox in for scheduled service. Everything went ok as far as I know. Nothing that needed further work was noted on the multi-point inspection. More

OIL Change 1st oil change on my new 2018 Nissan Kicks. Got in fast and done fast. Always have had great service from Gross on all the vehicles I've had over the 1st oil change on my new 2018 Nissan Kicks. Got in fast and done fast. Always have had great service from Gross on all the vehicles I've had over the last 9 years since we moved back to BRF. More

Great service I schedule my appointments online and the job always gets done in a timely manner and correctly. The service department is very nice to work with. I I schedule my appointments online and the job always gets done in a timely manner and correctly. The service department is very nice to work with. I suggest Gross motors to everyone. More

Excellent Service I was greated with a smile. They checked to see if any recent recalls on my truck. My truck was taken into the shop on time. The oil change and tire r I was greated with a smile. They checked to see if any recent recalls on my truck. My truck was taken into the shop on time. The oil change and tire rotation was explained after service was done and all the other things they checked . More

Oil change, tires, air filter AlwAys friendly and knowledgeable staff. No complaints. Highly recommend. Clean facility. Timely service with not a lot of editing around. Use e AlwAys friendly and knowledgeable staff. No complaints. Highly recommend. Clean facility. Timely service with not a lot of editing around. Use exclusively fur car service. More