Back

Gross Chevrolet Buick GMC of Black River Falls

Black River Falls, WI

not yet
rated
90 Reviews

1011 Commerce Dr

Black River Falls, WI

54615

Directions

Filter Reviews By Type

Showing 90 reviews

October 08, 2019

Great Gross Motors did a great job fixing me GMC when the transmission decided to quit functioning properly at less than 7000 miles. Good job guy's More

by arlog8891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dunneisen, Rockie Bowman
October 08, 2019

My new tires First thought when need car relief because I am in need, is Gross. This time, Jamie scheduled four new tires. Had been given tn for tow all taken care More

by cherisnake55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie. Always cares for my needs like a friend.
October 07, 2019

Very pleased to be a customer. We had some hiccups as to when I could get my new vehicle. But the dealer and sales person kept me informed and pushed for me to get my new vehicle a More

by brf.rec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasen Skar, Nathan Rogstad, Tom Glassbrenner, Courtney Pierce, Randy Tollefson, Rockie Bowman, Sean Olstad
October 05, 2019

Gross Motors Good service, not a lot of inventory, nice facility, sales people could be friendlier. Would like to see service vacuum mats when getting oil change More

by carmel.crunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glassbrenner, Courtney Pierce, Tracy Hoffman
October 05, 2019

Service review Gross Motors has been excellent in diagnosing my car problems Their service department is excellent. Service gets quickly scheduled, staff is friend More

by jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Bowman, Sean Olstad
October 02, 2019

Always a great experience Great service as usual. The staff are always friendly and helpful. This appointment was just for an vehicle service, but I never have to worry about More

by amandalarock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
October 02, 2019

Great Staff Very personable and professional staff in all areas of the dealership. They will accommodate you in any possible way. Nice to have a caring dealership More

by lahynek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glassbrenner, Paul Klein, Steve Ladsten, Eli Wortman
October 02, 2019

Service shop They got me in right away but I had my truck there for an oil change and a tire rotated when I left I noticed a noise on one of the wheels when back a More

by cran2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Tollefson, Sean Olstad
Oct 02, 2019 -

Gross Chevrolet Buick GMC of Black River Falls responded

Sorry for your inconvenience with your service work. Please give me a call at 715-284-5425, so I can help resolve this issue. Tom Glassbrenner General Manager Gross Motors Of Black River Falls.

October 02, 2019

Fabulous They were Friendly....courteous......knowledgeable. Waiting area is clean and comfortable. I appreciate their help and support for me who doesn't kn More

by mathteachras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry...I don't know names
September 20, 2019

On time and they were done within 1/2 hr. My appointment was at 9. Got called in at 8:55 AM. Done within 1/2 hr. so I was satisfied. I was basically in and out the shop. More

by petersonmols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Olstad
...
7