Grossman Nissan
Old Saybrook, CT
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108 Reviews of Grossman Nissan
When I arrived the sales manager happened to be outside the front entrance. I was greated and introduced to my salesman. They both did all that they could to meet my terms. They were both a pleasure to de the front entrance. I was greated and introduced to my salesman. They both did all that they could to meet my terms. They were both a pleasure to deal with. I will be sure to pass along positive information to my friends and family. More
Great car buying experience! Greg Grabulis was very friendly and answered all of our questions. The whole process was very unstressful. Prices were very agreeable on everything we looked at, and I woul friendly and answered all of our questions. The whole process was very unstressful. Prices were very agreeable on everything we looked at, and I would definitely purchase another car at this dealership again. More
I got the runaround on my 2008 altima from 2 different dealers. The car would not start and no one could figure out why. Everytime i picked it up they said they could not duplicate the problem. I was very dealers. The car would not start and no one could figure out why. Everytime i picked it up they said they could not duplicate the problem. I was very upset because i am a single working mom and if my car doesn't start i can't take care of my family. Don was extremely helpful and really seemed to care about me and my car. He arranged substitute transportation and kept my car until they got it fixed. It's nice to know there are people out there that are really concerned about your well-being. More
I was very pleased with Shannon as a sales person. He was very professional and was able to find me the exact vehicle I was looking I wanted. I have bought several cars from this dealership and have been ver very professional and was able to find me the exact vehicle I was looking I wanted. I have bought several cars from this dealership and have been very pleased with sales and service for many years. What originally brought me too them was their nice selection and a $10.95 oil change for life. I would certainly recommend this dealer. More
I have a 2003 Altima which has needed several repairs, the first being a complete engine replacement required because of a faulty part that was recalled around the same time. Anyhow, I have nothing bu the first being a complete engine replacement required because of a faulty part that was recalled around the same time. Anyhow, I have nothing but praise for the guys here. They always treat me with respect and go out of their way to make sure that my car is serviced only for the repairs that are absolutely necessary. If a repair can be put off without detriment they will advise me of such and give me a time frame to expect to have it serviced and let me know what to watch/listen for in the future. I recently had a problem with a dealer in Maine who swindled me when I had a repair emergency on vacation. Gary Arms (GSM) has been incredibly helpful and has gone out of his way to assist me in rectifying this matter. We are still working on it, but Gary hasn't given up. I am thankful to the whole team for their honesty and superior customer service. More
I was met by a salesman a little disgruntled because he wasn’t the one who took my call – gave me test ride in car – got back to the show room – I am only customer there – asked him to give me best price o wasn’t the one who took my call – gave me test ride in car – got back to the show room – I am only customer there – asked him to give me best price on the car – he said “what do I currently pay a month” for my car – I said that doesn’t matter what matter is the price you give me for this new car – Said I was in luck tonight as the owner Linda Grossman was here to give me best deal – I waited in the empty show room where I could see the two of them speaking – After ten minutes with no one returning to the desk at which I was seated – I left the show room. See ya!! More
Just bought my 5th new vehicle from Grossmans. Owner Linda is very easy to deal with and talk to,I always use their service dept with no problems.Great deal on my 2010 350Z.I have sent 4 friends there t Linda is very easy to deal with and talk to,I always use their service dept with no problems.Great deal on my 2010 350Z.I have sent 4 friends there to buy. If your look new or used do yourself a favor and check them out. More
I would highly recommend Grossman Chevy Nissan. They were extremely friendly and courteous. When you walk into this dealership, you feel comfortable and attended. Their level of service and attention to deta extremely friendly and courteous. When you walk into this dealership, you feel comfortable and attended. Their level of service and attention to detail was second to none. They made the process simple and convenient. I found the vehicle I was looking for online. I called ahead to Shannon Dunn, internet manager, and he was able to locate the vehicle and offer me the best price. Once I arrived at the dealership, he had the vehicle waiting for me out front to test drive. Jay Johnson, the sales rep, went along with me on the test drive. He was very knowledgeable and informative. And finally, when I sat with Guy French, the Business Manager, he handled all the financing with ease. I did not have to wait at the dealership for hours. Grossman made my car buying experience a pleasurable one. More
I had my 2008 Rogue serviced at Grossman Nissan and was treated extremely well by Don. When I was considering a 2010, I visited again and met Jay who answered all of my questions and showed me the 2010 fe treated extremely well by Don. When I was considering a 2010, I visited again and met Jay who answered all of my questions and showed me the 2010 features with no pressure to purchase. When I returned I discussed the 2010 I was interested in with Jay and told him I wanted the final price with no later add ons. My keys were returned to me as soon as they looked at my trade in and Jay quickly provided me with the "Out The Door" Price that they stuck to. The delivery went just as smooth. This was my best new car purchasing experience in my 50+ years of purchasing new cars! More
This professional dealership has a relaxed atmosphere with a no pressure sales approach. They provide real information about the product which allows one to make a decision based on facts and not sales p with a no pressure sales approach. They provide real information about the product which allows one to make a decision based on facts and not sales pressure. The staff makes you feel like a friend and the ongoing service calls are handles professionally and quickly with a smile on the faces of the service providers. Grossman's is a model of what a car dealership should be like ! More