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Grote Automotive

Fort Wayne, IN

3.2
348 Reviews

1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 348 reviews

October 19, 2020

I went to Grote automotive to purchase a vehicle the bad thing was I got hooked up with Austin who didn't care whether I bought a car or not so I didn't I even had to ask for his business card didn't invite More

by Brown's backer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin Shrock
August 19, 2020

My salesman Anthony was excellent he walk me through the whole process and was able to get me into the car I needed even though my car was not worth as much as my payoff how they did a good job or Anthony d More

by perryavannatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Pequignot, Anthony Young, John Slone
July 09, 2020

Sold me a car that lasted a month and went to crap. Misleading warranties, and they refuse to fix anything. Already filed complaint with BBB. More

by Allisonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose leal , Fred Grote, Kim Baker, Zach Burdette, Lee Gillingham, Ricardo Borjas
Jul 09, 2020 -

Grote Automotive responded

HiAllisonc, Thank you so much for your review. I apologize your experience was not satisfactory. I want you to know that we strive to create the best experience for our customers. Id love the opportunity to discuss this further with you, my name is Ashley Muldoon the Executive Assistant to the General Manager, you can contact me directly at 260-366-4885.

Jul 09, 2020 -

Allisonc responded

I called but you must not be available, my call back is 260-739-9266

May 29, 2020

It was a great experience. We were able to test drive several vehicles that would best suit our family. Jennifer was friendly and helpful in finding the perfect vehicle More

by lilangel_autumn
Recommend Dealer
Yes
Employees Worked With
Jennifer, Kris Cossairt
May 23, 2020

Great place to buy a vehicle!! Chad was very helpful throughout the process and answered all our questions as efficiently as possible. We left feeling well taken care of. Thank you Chad and Grote Automo More

by rachelalexander
Recommend Dealer
Yes
Employees Worked With
Manager of the store, John Slone, Chad Kuhlman
March 10, 2020

They sold me the biggest xxx of a car. I have sunk SO much money into it the year I've had it. Now I have to get a new compressor which will be another 800-1,000. I truly believe it is a danger driving i More

by terri
Recommend Dealer
No
Employees Worked With
Kris Cossairt, Kim Baker, Chris Ammon, Yolanda Campbell, Fransico Alvarez
January 28, 2020

Chad Kuhlman was the biggest lier he lied from the beginning to the end he took advantage bc I am a woman. I never want too deal with him again. Please beware sold me a car that is wrecked charged me More

by Patti
Recommend Dealer
No
Employees Worked With
Susan Pequignot, Zach Burdette, Chad Kuhlman, Gary Cooper
January 08, 2020

Larry Gillespie review The dealership was very clean and all of the people were very polite. Austin had several different cars brought up for me to look at and answered all More

by spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Slone, Chad Kuhlman, Austin Shrock, Deshon Stroud
November 07, 2019

Great experience buying a car with Jacob as the salesman. Jacob was able to show me a vehicle that the bank said I could afford but I told him I couldn’t afford it so he brought me another vehicle vehicle ju More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
October 29, 2019

Got a decent deal on a car,however, two months in we are having a multitude of problems. Ignition switch, electrical. Look elsewhere before buying here. Two stars because the staff is nice. More

by Kevikev
Recommend Dealer
No
Employees Worked With
Brett Gunn
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