
Grote Mitsubishi
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Evan went above and beyond to help me getinto a new Evan went above and beyond to help me get into a new vehicle. I had to run out for an emergency my first visit and he even called the next day to che Evan went above and beyond to help me get into a new vehicle. I had to run out for an emergency my first visit and he even called the next day to check in on that. Great customer service More
My husband and I went to Grote "just to look" and ended up purchasing a completely different vehicle than originally were looking at. The staff was great in Warsaw... However... Isn't there always a howev up purchasing a completely different vehicle than originally were looking at. The staff was great in Warsaw... However... Isn't there always a however? However, I have not received what I was promised, nor is the car equipped as promised. I would give Grote an easy five until papers are signed then they do not give a $$$$ about you. They get a VERY DISAPPOINTING negative ten after the sale. Poor follow up on promises and just poor follow up from supposable managers. More
I went to Grote automotive to purchase a vehicle the bad thing was I got hooked up with Austin who didn't care whether I bought a car or not so I didn't I even had to ask for his business card didn't invite thing was I got hooked up with Austin who didn't care whether I bought a car or not so I didn't I even had to ask for his business card didn't invite me back so I purchased one from gurley leep they took time with me and cared about me and my needs I work for a large company roughly 1200 associates and have sent several of my co workers to to see Mike out there for Grote automotive my advice is to start training your sales personel customer service and quit spending money on commercials I'm sorry I gave you guys a chance and you guys failed. Sincerely Todd Patterson More
My salesman Anthony was excellent he walk me through the whole process and was able to get me into the car I needed even though my car was not worth as much as my payoff how they did a good job or Anthony d whole process and was able to get me into the car I needed even though my car was not worth as much as my payoff how they did a good job or Anthony did a good job I should say and I just can't say you know the best for them cuz they really made my dream come true and I think they did a great job More
Sold me a car that lasted a month and went to crap. Misleading warranties, and they refuse to fix anything. Already filed complaint with BBB. Misleading warranties, and they refuse to fix anything. Already filed complaint with BBB. More
It was a great experience. We were able to test drive several vehicles that would best suit our family. Jennifer was friendly and helpful in finding the perfect vehicle several vehicles that would best suit our family. Jennifer was friendly and helpful in finding the perfect vehicle More
Great place to buy a vehicle!! Chad was very helpful throughout the process and answered all our questions as efficiently as possible. We left feeling well taken care of. Thank you Chad and Grote Automo throughout the process and answered all our questions as efficiently as possible. We left feeling well taken care of. Thank you Chad and Grote Automotive!! More
They sold me the biggest xxx of a car. I have sunk SO much money into it the year I've had it. Now I have to get a new compressor which will be another 800-1,000. I truly believe it is a danger driving i much money into it the year I've had it. Now I have to get a new compressor which will be another 800-1,000. I truly believe it is a danger driving it. Their auto repair guys were condescending and worthless. I've let everyone I know and then some to stay the xxxx away from Grody, oops, Grote Automotive. More
Chad Kuhlman was the biggest lier he lied from the beginning to the end he took advantage bc I am a woman. I never want too deal with him again. Please beware sold me a car that is wrecked charged me beginning to the end he took advantage bc I am a woman. I never want too deal with him again. Please beware sold me a car that is wrecked charged me double what the car is worth. Gave me one 100$ Car key and told me it would only cost me 20$ to have another one cut, that was not true Said he was fixing the bumper which was wrecked and he tried to get away with not fixing it. BEWARE of him. He told me he was signing a statement promising if I didn’t like the car after I sign the papers the deal would be void bc the car was not drivable and I couldn’t test drive it. His words “don’t worry about signing the papers first I promise” I’m signing this statement right here and stuck it in his pocket never made a copy for me he never intended to be true to his words. More