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Grote Mitsubishi
Fort Wayne, IN
483 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 483 reviews
July 02, 2018
They mean it These guys mean it when they say they will get you into a car, when everyone else Told me no they managed to find a way to help me These guys mean it when they say they will get you into a car, when everyone else Told me no they managed to find a way to help me More
by Ethanc93
Employees Worked With
Susan Pequignot, John Slone, Yolanda Campbell, Brett Gunn
June 15, 2018
Unexpected Surprise My experiencestarted out with talking to Yolanda on the phone. She convinced me into driving up from Muncie. After a little tan with the sales team th My experiencestarted out with talking to Yolanda on the phone. She convinced me into driving up from Muncie. After a little tan with the sales team the sales manager came in... I grew up next door to this guy, our parents are still neighbors. I had no clue... Andrew was as shocked as I was to see one another...he went out of his way to make me the best deal and get me into an almost new car with little mileage. He talked my dad into cosigning and posted to run the paperwork out to him on father's day when he was going to be NetSuite to get me an even better deal and keep my father from an hour drive. I love my car, the staff was friendly, and it was good to see an old friend that I hadn't seen in 20some years. More
by Geo79
Employees Worked With
Other Employees :
Andrew Stephan, Yolanda Campbell, Brett Branstetter
May 31, 2018
Amazing customer service I had an amazing experience with Arturo. He was extremely personable and helpful. I would highly recommend anyone go see him. Thank you, thank you. I had an amazing experience with Arturo. He was extremely personable and helpful. I would highly recommend anyone go see him. Thank you, thank you. More
by Hannahchibs
Employees Worked With
Arturo Mujica
May 16, 2018
Exciting Great service, not as much room as we wanted in a vehicle, but understanding. Just hate we didn't thoroughly inspect the car before signing the no dam Great service, not as much room as we wanted in a vehicle, but understanding. Just hate we didn't thoroughly inspect the car before signing the no damages paper. Soon as we left we noticed two knicks in the windshield glass, other than that we are satisfied! More
by Msjayn3
Employees Worked With
Josh Martin
April 26, 2018
Supper great guystoo workwith Great bunch guys work with rickburns was supper nice guy WOR with he work for me too get the deal done and he did it for me thanks so much rick will b Great bunch guys work with rickburns was supper nice guy WOR with he work for me too get the deal done and he did it for me thanks so much rick will be coming back More
by Jerry422
Employees Worked With
Rick Burns
April 22, 2018
It was OK little pushie on getting a van I didn't get to pic Can I back out of my deal and wait little longer ? I think its a little too high on the price of the van its way over what I can afford. I can really Can I back out of my deal and wait little longer ? I think its a little too high on the price of the van its way over what I can afford. I can really afford that much a why I want to hold off so can I cancel ? More
by Jerry422
Employees Worked With
Rick Burns
March 15, 2018
I’m not thrilled I was at the car lot all day and after a ton of negotiation I decided to buy a car. I ended up buying a car completely different than I had originall I was at the car lot all day and after a ton of negotiation I decided to buy a car. I ended up buying a car completely different than I had originally wanted but the sales associate (Jr) told me that the car was the best one that I could get for the money and while there were other cars that I was approved for I was only shown one because it had the cheapest down payment. I understand that he thought he was giving us the best deal he could but he worked with us for most of the day but the experience was not a good one for me. I asked if the car had certain features like cruise control for example and he told me that it did. I know that should have looked more closely but after all day of negotiations I feel like he could have been more honest because after signing papers and leaving in the new car I realized that it did not have the features I asked about. I’m upset about being informed incorrectly. More
by Mms2008
Employees Worked With
JR Albert
February 26, 2018
The best experience ever! Cody did an amazing job making sure I was taking care of and made me feel at home! Thank you so much! Will come back Cody did an amazing job making sure I was taking care of and made me feel at home! Thank you so much! Will come back More
by Ash89
February 23, 2018
Great service Special shout out to Ituro and Brian for working with me on purchasing my car. They were awesome!!! Wish I'd have gone there sooner. Special shout out to Ituro and Brian for working with me on purchasing my car. They were awesome!!! Wish I'd have gone there sooner. More
by Sarge
Employees Worked With
Ituro , Brian Brothers
February 14, 2018
totally bad experience!!! Absoutely the worst experience at a “Car Dealership” in my entire life. Was told on the first day I arrived that I was approved to drive a 2016 Chevy Absoutely the worst experience at a “Car Dealership” in my entire life. Was told on the first day I arrived that I was approved to drive a 2016 Chevy Sonic. After making so many trips to Grote’s they actually filled my car with gas due to the fact that I had made so many trips there in a 10 day period. Then after 10 days of having the car they called and said to return the car because I was not approved. There is not one good thing I can say about Grote’s. Just stay away, you will get better service at a gas station! More
by Susie Q
Employees Worked With
Brett , Kim Baker, Susan Pequignot, Adrian Guitierrez
