47 Reviews of Grote Automotive - Service Center
Great attitude and good communication. Very friend and is super helpful throughout the whole process even when just looking around! Very friend and is super helpful throughout the whole process even when just looking around! More
Great service. Very friendly employees and they answer all your questions. Very pleased with there work. Very friendly employees and they answer all your questions. Very pleased with there work. More
Srv Advisor, Zach was amazing. There are no MItsubishi dealerships in my area so I have about a 2 hour drive and Zach couldn't have been more sympathetic. He kept in constant con There are no MItsubishi dealerships in my area so I have about a 2 hour drive and Zach couldn't have been more sympathetic. He kept in constant contact with me, notifying me when parts arrived so I wasn't making an unnecessary trip. He was extremely busy but took the time to answer my questions without making me feel like I had to rush. I can't say enough positive things about him and his team. Even Megan the receptionist was cheerful and helpful. What a great staff!!! More
I come from Huntington for service to my vehicle and am always treated with respect. always treated with respect. More
Haven't had the vehicle for 2 weeks and it's been in for repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's reliable. We would love to be put in something else if this will be an ongoing problem. The vehicle vibrates when excelerating sitting in the back seat you can feel it more. More
PATRICK IS SO HANSOM AND TAKES CARE OF CAR VERY WELL, ALWAYS ASKS IF WE WANT OIL! ALWAYS ASKS IF WE WANT OIL! More
So thrilled to be able to get a dependable vehicle to replace the one that unfortunately is undrivable. Jennifer was just amazing and helpful in every way. Y'all definitely better keep her 💯😁 replace the one that unfortunately is undrivable. Jennifer was just amazing and helpful in every way. Y'all definitely better keep her 💯😁 More
Very good experience. Everyone professional and had a sense of concern and urgency. Thank you Everyone professional and had a sense of concern and urgency. Thank you More
The service was prompt and willingness to answer any questions and concerns I inquired about. questions and concerns I inquired about. More
Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but why would you when you can get one from a place that makes you feel warm and welcomed no matter the circumstances. If they’re having a bad day you’ll never know it. From the young lady in the waiting area that makes the wonderful popcorn to the service men their exceptional. More