Group 1 Buick GMC North

I’m completely satisfied with salesman John and dealership. Everyone was respectful and helpful in my purchase. dealership. Everyone was respectful and helpful in my purchase. More

Outstanding customer service. Service advisor Oscar Camacho S is very informative and knowledgeable. Provided 5 star service. Service advisor Oscar Camacho S is very informative and knowledgeable. Provided 5 star service. More

Best service shop for your GMC vehicle. They keep it simple no hassle just service They keep it simple no hassle just service More

This was my second visit. The first went fine. On this occasion the communication was extremely poor in regards to wait time, expectations, and services rendered. The first went fine. On this occasion the communication was extremely poor in regards to wait time, expectations, and services rendered. More

App was easy to schedule service. Courteous and attentive representative. Time completion of the service Courteous and attentive representative. Time completion of the service More

Beck and masten Charged me $258. 10 to diagnose. Why a new motor in crate from beck and masten invoice # 18712 Still under 100,000 mile warranty. I was told by George at service desk 10 to diagnose. Why a new motor in crate from beck and masten invoice # 18712 Still under 100,000 mile warranty. I was told by George at service desk that for $1800 more. They could take apart this motor still under warranty to check where the tapping was coming from. I woody decline to have motor disassembled, while still under warranty.My only intentions were to get oil change and reason.Motor was tapping $258.10 later.My truck got nothing but a trip to the back of the lot. More

Unprofessional, Disorganized, and Unresponsive – Buyer Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with the front desk regarding a truck I was ready to purchase. Not once did I receive a follow-up call or email. I even contacted the General Manager, Fleet Director, and Fleet Manager directly—still no response. This kind of disregard for customers is unacceptable. If this is how they treat someone before a sale, I dread to think what post-sale service looks like. Communication is a basic expectation, and this dealership failed miserably. Due to time constraints, I had no choice but to move forward with the purchase. Thankfully, a young salesman named PJ stepped in and helped me complete the transaction—thank you, PJ. That said, the process was far from smooth. When I asked to test drive the truck, they couldn’t locate the keys. Completely disorganized. I requested delivery of the vehicle before noon the next day as I had to travel. I spent 45 minutes on hold with no answer. I had to text PJ directly to get someone to deliver the truck, which arrived late—causing me to miss a doctor’s appointment and nearly miss my flight. This experience was frustrating from start to finish. I would strongly caution others to think twice before doing business here. More

Came for an oil change and new tires. Service was exceptional and fast. They provided a detailed report of their findings on my vehicle. Service was exceptional and fast. They provided a detailed report of their findings on my vehicle. More

Great service from this dealership, always! Christina is always helpful and knowledgeable.i would recommend to anyone. Christina is always helpful and knowledgeable.i would recommend to anyone. More

My place to go every time we need a car. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. More