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Group 1 Buick GMC North

Houston, TX

4.3
1,279 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,279 reviews

November 01, 2025

George provided great service. Very knowledgeable and great explanations I would ask for him in the future. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 04, 2025 -

Group 1 Buick GMC North responded

Hello Tom, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

The service advisor (Christina) was very helpful. She kept me updated with the warranty process and had my truck finished in a timely manner. More

by Ulisesmarqu3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Nov 04, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

My car-shopping experience at GMC Buick north was exceptional, largely thanks to AK I contacted him about a specific model, and he quickly found the perfect vehicle for me. He was honest, knowledgeab More

by rawrrow33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK
Oct 31, 2025 -

Group 1 Buick GMC North responded

Hi, thank you so much for your positive review! We are thrilled to hear that our team, especially AK, provided you with an exceptional car-shopping experience. Thank you for recommending us to others. We hope to assist you with any future car needs.

October 29, 2025

Terrible. I took my truck for repair. Terrible service. The repair was never completed correctly. Terrible service More

by what14623382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Oct 30, 2025 -

Group 1 Buick GMC North responded

Good morning,   Thank you for taking the time to leave a review. I am sorry about the issues you experienced while your vehicle was in for repairs. Could you please contact me at your earliest convenience to discuss further. I am unable to pull up the account based on the username provided and I want to look into this further so we can make it right.   David Marti Jr Service Manager Tel 281.897.6641

October 29, 2025

Great experience with Mike Sharaf, Dai & Darren! ! They were all very helpful & professional through entire experience More

by susangszabo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! We hope to see you soon!

October 24, 2025

I’m completely satisfied with salesman John and dealership. Everyone was respectful and helpful in my purchase. More

by getarver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Oct 27, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

October 23, 2025

Outstanding customer service. Service advisor Oscar Camacho S is very informative and knowledgeable. Provided 5 star service. More

by rodneyjones01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Camacho S
Oct 25, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! Thank you again, and have a fantastic day!

October 21, 2025

This was my second visit. The first went fine. On this occasion the communication was extremely poor in regards to wait time, expectations, and services rendered. More

by jut.braids_1k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar C
Oct 23, 2025 -

Group 1 Buick GMC North responded

Good morning, I am sorry about the poor communication you received during your recent service visit. We are always striving to be better and provide 5-star service. If you would, please contact me at your convenience to go over your experience in detail. I am having trouble looking up your account just based on the username provided. David Marti Jr Service Manager Tel 281.897.6641

October 21, 2025

Best service shop for your GMC vehicle. They keep it simple no hassle just service More

by ivan.santiago1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2025

App was easy to schedule service. Courteous and attentive representative. Time completion of the service More

by Rsettipalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Oct 20, 2025 -

Group 1 Buick GMC North responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.