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Group 1 Buick GMC North
Houston, TX
1,399 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,399 reviews
June 23, 2025
I worked with Adrian (my service advisor) and he is great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported and he was also very professional and helpful. More
by eddelamorena
Employees Worked With
June 23, 2025
took my GMC for oil change with 7:00 a. m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles fr m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles from them after this will look else where for purchase and service More
by wongjlee
Employees Worked With
June 21, 2025
Super friendly and efficient. Wesley kept me notified at each stage of my car repair. Wesley kept me notified at each stage of my car repair. More
by Colorbrat
June 21, 2025
Good and fast service, great customer service keeping me updated as well. Thank you so much updated as well. Thank you so much More
by Huerta
Employees Worked With
June 20, 2025
When you tell them that you have four oil changes left that was part of the contract and they say that you only have two. Seems a little fishy. Also they hire new mechanics all the time and they don’t kno that was part of the contract and they say that you only have two. Seems a little fishy. Also they hire new mechanics all the time and they don’t know the difference between the coolant and oil keep that in mind Went in to have my oil changed. Was there for five hours wondering what was going on they finally come back, told me and told me that they drained the coolant instead of the oil. So when I took my vehicle in today, I still should’ve had the four free oil changes left after using one today would’ve been three and the little girl continue to argue with me. I finally just gave up. Don’t ever take your cars to be serviced there if you wanna get them wrecked. More
by tiffani_long
Employees Worked With
June 20, 2025
I had a great experience. Myriam was fantastic she was knowledgeable about all my vehicle needs. She is an asset to your company. Highly recommended. Myriam was fantastic she was knowledgeable about all my vehicle needs. She is an asset to your company. Highly recommended. More
by Hotrod59
Employees Worked With
Myriam Rodriguez
June 19, 2025
Not well because you do not go back on your offer because you the dealership made a mistake and do not offer a decent explanation that they didn’t any compensation for their error. you the dealership made a mistake and do not offer a decent explanation that they didn’t any compensation for their error. More
by Schapa2
Employees Worked With
June 17, 2025
I’ve bought many vehicles new and used. This was the most pleasant experience I’ve had in doing so. Zero pressure from the salesman to the finance team. I’ll definately visit them next time This was the most pleasant experience I’ve had in doing so. Zero pressure from the salesman to the finance team. I’ll definately visit them next time I’m in the market for another vehicle. More
by mikelopez143
June 16, 2025
They got me in and out fairly quickly. I like that. I always wait for service. I like that. I always wait for service. More
by kenherb
Employees Worked With
