Group 1 Buick GMC North

Beck and masten Charged me $258. 10 to diagnose. Why a new motor in crate from beck and masten invoice # 18712 Still under 100,000 mile warranty. I was told by George at service desk 10 to diagnose. Why a new motor in crate from beck and masten invoice # 18712 Still under 100,000 mile warranty. I was told by George at service desk that for $1800 more. They could take apart this motor still under warranty to check where the tapping was coming from. I woody decline to have motor disassembled, while still under warranty.My only intentions were to get oil change and reason.Motor was tapping $258.10 later.My truck got nothing but a trip to the back of the lot. More

Unprofessional, Disorganized, and Unresponsive – Buyer Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with the front desk regarding a truck I was ready to purchase. Not once did I receive a follow-up call or email. I even contacted the General Manager, Fleet Director, and Fleet Manager directly—still no response. This kind of disregard for customers is unacceptable. If this is how they treat someone before a sale, I dread to think what post-sale service looks like. Communication is a basic expectation, and this dealership failed miserably. Due to time constraints, I had no choice but to move forward with the purchase. Thankfully, a young salesman named PJ stepped in and helped me complete the transaction—thank you, PJ. That said, the process was far from smooth. When I asked to test drive the truck, they couldn’t locate the keys. Completely disorganized. I requested delivery of the vehicle before noon the next day as I had to travel. I spent 45 minutes on hold with no answer. I had to text PJ directly to get someone to deliver the truck, which arrived late—causing me to miss a doctor’s appointment and nearly miss my flight. This experience was frustrating from start to finish. I would strongly caution others to think twice before doing business here. More

Came for an oil change and new tires. Service was exceptional and fast. They provided a detailed report of their findings on my vehicle. Service was exceptional and fast. They provided a detailed report of their findings on my vehicle. More

Great service from this dealership, always! Christina is always helpful and knowledgeable.i would recommend to anyone. Christina is always helpful and knowledgeable.i would recommend to anyone. More

My place to go every time we need a car. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. More

They are attentive and thorough. Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! More

Service was fast and kept in contact the whole day! Free uber was an unexpected bonus. Free uber was an unexpected bonus. More

Great people really helped me out with getting approved for my car I will forever be greatful for my car I will forever be greatful More

Great service i went in told them what i was looking for they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend More

Javonte was my salesman. I bought nice lifted Denali he gave me great deal and he is the epitome of what a salesman should be. Never let him go I bought nice lifted Denali he gave me great deal and he is the epitome of what a salesman should be. Never let him go More