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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,086 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,086 reviews

August 23, 2025

Will be coming back for more service on my truck. Would recommend my friends to bring their vehicle here More

by Betancourtc450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Maldonado
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Aug 26, 2025 -

Group 1 Buick GMC South responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

I was told my car was gonna be done and then it wasn't. They didn't even have the part yet on the day I was told to come pick it up. Then I was told it would be done a second time at the end of the next, n More

by duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Group 1 Buick GMC South responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. We understand how disappointing it must have been to face delays, unexpected changes, and confusion regarding pricing. This is not the level of service we strive to provide, and your feedback is very important to us. Please know we take your concerns seriously and would like the opportunity to address them directly. At your convenience, we kindly ask that you reach out to our management team so we can look into this further and work toward making things right Elvin Carrera Service manager Ecarrera@group1auto.com

August 22, 2025

Beck and Masten is by far the best dealership. Great prices! Ask for Pepe, he was amazing! More

by Kendahl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pepe
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Aug 25, 2025 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! We hope you have a great day!

August 21, 2025

I had an awesome experience, the vehicle was as described, the price was really good, and Ada Pasasin has been one of the best salespeople I have dealt with. I would definitely come back when I ne More

by alejandrocustodio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Group 1 Buick GMC South responded

Hi, we're happy you found Ada to be so supportive during your experience here at Beck & Masten Buick GMC South. We do hope we can be of assistance in the future. Take care!

August 19, 2025

It’s a pretty normal dealership take forever to get a car took me like 7 to 8 hours to buy a car More

by Dcarderara30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2025

If they work on making the financing experience a bit more positive and customer focused, this dealership would easily earn five stars. Overall, I had a good experience at Beck & Masten South. The sales More

by carpintier2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximo
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August 19, 2025

The dealership was very courteous and professional. This was my third vehicle purchased and this was the best experience so far. I would definitely recommend them for any prospective car buyer. More

by Txfishers61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizz
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Aug 20, 2025 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 18, 2025

Negotiable very friendly made a deal happen in a timely manner and both of us walked away happy. Angel was a great and understanding salesman. More

by Kevin C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Group 1 Buick GMC South responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2025

Good service; easy check in. Clean and comfortable waiting area. Service took longer than i expected. More

by rubyd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredo
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Aug 20, 2025 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

Best experience ever, made purchasing a new vehicle great , great staff , great sales people , loved everyone .. More

by Fwaits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2025 -

Group 1 Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

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