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Group 1 Buick GMC South

Houston, TX

4.6
3,243 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,243 reviews

July 13, 2026

Great service experience! In and out in a couple hours and everything done right the first time. More

by tedbilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2026

Best car buying experience I’ve ever had. No pressure, no tricks, no slow roll. More

by Rlsitton76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 12, 2026 -

Group 1 Buick GMC South responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Claudia Arredondo is by far the best service advisor I’ve had ever had at this dealership. She actually answers email, texts, and phone calls. She will be my go to advisor and is a great facilitator between More

by COWBOYSFAN85089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredondo
Jul 12, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Dealership looks clean and well organized. Many display vehicles and test drive was smooth to organize. More

by Davidvillarreal822
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2026

Very very very helpful with everything and informative as well from the beginning to the end More

by olivaresemmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Group 1 Buick GMC South responded

Hi, thank you so much for your positive comments about Group 1 Buick GMC South! If you're ever in need of more help, please let us know!

July 02, 2026

Rafael was super kind and welcoming from the moment we drove up. He helped our trade in and buying processes super smooth. He made a way for it all! More

by Hannahflores09261997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

July 02, 2026

The entire staff at the dealership was absolutely amazing! Rafael, our salesman, was very kind and courteous throughout the entire process! More

by Jason190685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Great people and great service! I have been very pleased since purchasing my new GMC! More

by John Stenbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Group 1 Buick GMC South responded

Hi John, we are so happy to read such a great review about Group 1 Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2026

All I can say is EXCEPTIONAL………. From Angel to Roy to Alisa to Ralph, they made this the easiest process from start to finish. More

by Loneanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Angel Gomez, Alisa Gonzales, Ralph Odigbo
Jul 03, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! If you have any further questions, please don't hesitate to reach out!

June 30, 2026

I have only the highest esteem for Group 1 service Department and Claudia Arredondo in Particular. She was extremely efficient in assisting me by communicating and contacting my extended warranty comp More

by D Parrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredondo Service Advisor
Jun 30, 2026 -

D Parrott responded

Thanks to Group 1 and to Service Advisor Claudia Arredondo in particular for exemplary professionalism throughout the entire process of having warranty work expertly completed on my 2020 Chevy Silverado 1500 pickup. Claudia’s attention to details, communication, attitude, and superior assistance made this process pleasant and easy. She contacted our warranty company, arranged for a rental car, kept me informed about part delivery. The Service Department did an outstanding job on the repair- and completed it a day early. I highly recommend them without hesitation. D Parrott

Jul 06, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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