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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,085 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 1,085 reviews

December 14, 2025

Visited the dealership in the past and wasn’t sure I would return, but this time Justin made my visit a very great one and definitely return and use him. More

by stacy4269smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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December 12, 2025

The customer service provided is exceptional, characterized by its thoroughness and attention to detail. The information provided is accurate and reliable. More

by jerdymight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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December 11, 2025

Got me checked in on time and addressed all the issues I had. Helped me with the coupons I had. Work was done and car runs like a top! More

by jmax875986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 12, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are so happy to read such a great review about Group 1 Chrysler Dodge Jeep RAM Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2025

Justin was professional and friendly he listened to what was needed to be done and made it happen in a timely manner. Was not made to feel pressure to purchase additional services. I will take my Jeep back More

by danny.chelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
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Dec 05, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2025

Took for recall and said the problem was supposed to fix the problem.1 week to the day same engin like came on. Reached out to the dealership and still have not heard back its only been 2 months so I guess More

by Markandsandysampson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake at the service desk
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Dec 03, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize this happened and I am looking into your concern. Please reach out to me directly so I can work to make this right.  Thank you.  Michael Gunter Service Director 469-698-2133

November 30, 2025

Justin was very nice and helpful. . HE DESERVES A RAISE. MADE MY EXPERIENCE PERFECT MOST DEFINITELY WILL BE BACK. More

by marciamcclelland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 02, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 30, 2025

Checked in and the service department quickly handled my state inspection without any unnecessary stress or delay More

by jzfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Jacob
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Dec 02, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 28, 2025

Made an appointment a few weeks ahead of time, and we I got there I was immediately greeted. Erica, our advisor knew why I was there got my info and go lt us out there quickly. They texted as soon as the v More

by Perry W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Nov 29, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chrysler Dodge Jeep RAM Rockwall! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2025

Slow service. My service agent was busy and nobody would step up to assist. One agent told her, he was busy then spent the next half an hour talking to other ser More

by dmj9405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
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Dec 02, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize as this should not have happened and is unacceptable, please reach out to me directly to discuss this further and I can work to make this right.   Thank you   Michael Gunter Service Director 469-698-2133

November 24, 2025

They took care of the service I requested and updated me about the status of my vehicle. More

by lm7rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 25, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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