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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,075 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 1,075 reviews

March 09, 2025

Great service and I would go back for a oil change for my Chrysler 300. More

by jdladyj45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 13, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 08, 2025

Hands down the best customer service I’ve seen in a long time . Very pleased More

by jsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
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Mar 09, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Not very customer service oriented. Bought new vehicle and all they could put is a half tank of gas in it? Asked about service contract and was told that is all fluff! Told them I wo More

by Sday911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rocco
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Mar 13, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize that you experienced poor customer service that day. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Kal Erakat General Sales Manager kerakat@rockwalldodge.com

March 05, 2025

I have always been pleased with the service, but sometimes it took a little longer than expected More

by Gunter
Recommend Dealer
Yes
Employees Worked With
Jake Sweet
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Mar 09, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Gunter, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (469) 698-2100 so we can work with you to make this right.

March 05, 2025

Great salesman quick turnaround finance tried to add more expensive gap though. Hello hello hello More

by K43viper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin marin
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Mar 09, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

I really appreciate the fact that the dealership employees in service are very helpful and friendly, More

by Mlilbit030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Report | Print
Mar 09, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

This service department ( Justin ) worked very hard to ensure I was well taken care of! More

by matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 08, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Matthew, we're happy you found our staff to be supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

Great experience purchasing our 2nd vehicle from Rockwall Dodge dealership. Everyone treated us very well. More

by veronica.navarro88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Ribardo-James
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Mar 04, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 01, 2025

I am satisfied with my experience purchasing my Jeep. I would buy from here again. More

by bisquit1997
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shirley
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Mar 04, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Kevin was awesome and helped me get the best deal on a brand new 2025 Jeep Compass!! More

by Arleth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Round
Report | Print
Mar 03, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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