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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

4.5
1,087 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 1,087 reviews

September 12, 2025

They charged us $250 to do a simple software update. They left a coke can in the car then the part that I bought based up on the error code that I got while trying to get the car inspected, they told me More

by Gregwelch33
Recommend Dealer
No
Employees Worked With
Don't remember the parts guy, the service guy was Nathan and he was very nice
Sep 17, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize this happened, I'm looking into this so that I can correct it with my team as it should not have occurred. Thank you for bringing this to my attention, Please reach out to me directly if you would like to discuss this Further. Thank you   Michael Gunter Service Director 469-698-2133

September 10, 2025

Very professional and pleasant. Took the time to explain everything and did not pressure us. We are extremely pleased with the 2023 F-150 we purchased. More

by Okie from OKC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Ruth, Rocco Marconni, and Andrew Richard
Sep 11, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Had an appointment at 7:30 to get an alignment and was told 40 minutes late they didn’t have a tech to do the alignment. Then magically one showed appears ten minutes after they told me there wasn’t one, More

by Mariaarguijo_2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 16, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize for this, Sometimes with early morning appointments there may not have been a certified alignment technician available or was working on another vehicle at the time, But this should not have been handled this way and Im looking into this so that we can work to do better in the future. If you have any further issues or would like to discuss this more, please reach out to me directly so that I can address this with my team. Thank you Michael Gunter Service Director 469-698-2133

September 06, 2025

My representative Christina is amazing super knowledgeable and professional. She always gives her customers white glove service. I only use this dealership because of her. More

by Jdl_guam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina and Erica
Sep 07, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2025

The dealership has a very good variety of inventory. The salesperson, Justin, and team that I worked with were super friendly and very knowledgeable. More

by jrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 08, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for your kind review; we are happy to pass your comments to Justin here at Rockwall Chrysler Dodge Jeep RAM! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Well on time and excellent customer service and all around awesome people fast and easy and waiting area is great More

by Erikcisneros40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maggioto
Sep 08, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2025

Best service ever the salesman was very helpful and had the best customer service I’ve ever seen More

by Treystockman6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Black guy
Sep 08, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Was very expedient and treated me respectfully. Would visit again and would recommend to others More

by Mxg119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Sep 07, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2025

Shirley is the best! The team was easy to work with. The atmosphere was perfect! Would recommend coming here! More

by Mrs.lindajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley James
Sep 04, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Ryan was very helpful in the service dept. I appreciate all of his help. Even though my service package couldn't be used here. I got my oil changed anyways because of his help. More

by Terry.blocker
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Sep 02, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy you found our staff Ryan to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

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