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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

4.5
1,087 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 1,087 reviews

August 29, 2025

Dropped off for an oil change and was called when it was ready. Everything went as needed and as expected. Thank you team rockwall dodge More

by shaneedwards86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Jessica
Sep 02, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

I needed 2 outlets replaced on my brand new car I bought in March - when I got it back the plugs are still not working to charge a phone. I have tried several times to reach someone to find out what’s going More

by Lyazurlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Sep 07, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize this is going on with your vehicle, please reach out to me directly so we can work on getting this in and resolved for you.    Michael Gunter Service Director 469-698-2133

August 27, 2025

It’s always a pleasure to be greeted by service department members who are professional, courteous and helpful. Most of all, they don’t try to upsell me on anything. I can get in for an oil change More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize but I don’t recall his name. But my appointment was at 2:00 pm on Friday, 8/22. My name is Brett Gooden, so please look up his name. He was exceptional.
Aug 31, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Brett, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Thank you again, and have a fantastic day!

Aug 31, 2025 -

Brett responded

Yes. Please get this message to the gentleman who worked with me that day, 8/22 at 2:00 pm.

August 26, 2025

Courtney at the service desk is always super friendly and always helps us when we go for service. He really goes above and beyond every time. More

by johney30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 28, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Customer service was A1 no pressure from salesman just good advice and honesty about vehicle ! Finance department works to find the best financial situation for you! Thanks The Rock More

by jasondraper78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myles
Aug 29, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2025

Almost three weeks for throttlebody replacement- Requested oil change…. Not done Requested safety inspection- told me I needed to come back More

by John
Recommend Dealer
No
Employees Worked With
Jake
Aug 31, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize for this, as it did take a little time to get the vehicle diagnosed and some time to receive the part from the manufacture, with it having a check engine light on and a repair completed to correct that, the vehicle would need to be driven for a period of time for the monitors in the computer to set allowing it to pass state inspection. If you would like to bring it in I am happy to streamline getting your oil change and state inspection done for you. Once again I apologize, please reach out to me directly if you need any further assistance. Michael Gunter Service Director 469-698-2133

August 25, 2025

Very friendly and knowledgeable about the vehicles they represent. Always asks what we are looking for, not what they have to sell. Very impressionable staff and the dealership is very straightforward when More

by poetrymaker2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Martin and Drew
Aug 27, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 22, 2025

I highly recommend this dealership. They take care of you. The process was smooth and they provide sound options to make a decision that’s best for you. More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley
Aug 24, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Craig, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2025

Best car buying experience ever! ! Will go back if I buy again. Great people to work with. More

by Threecardjim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley
Aug 24, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

August 20, 2025

Excellent service, knowledgeable staff, fair pricing, smooth process, highly recommended—truly a top-tier dealership experience! More

by kimberlyhill99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Savage
Aug 21, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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