Group 1 Chrysler Dodge Jeep Ram Rockwall

Good customer service when it comes to follow up on maintenance via text or phone. maintenance via text or phone. More

Had service completed for oil change, fuel cleaning, tire replacement and 4 wheel alignment. Also had a recall completed. Truck was done same day which was great. They lost my wheel lock but service agent ha replacement and 4 wheel alignment. Also had a recall completed. Truck was done same day which was great. They lost my wheel lock but service agent had them replaced and new wheel lock key provided at no charge to me. Had minimal delay less than 15 minutes. Overall great experience. More

The Rock is exceptionally easy to deal with! The crew here applies a no xx approach to sales. Straightforward and honest! Exactly what I was looking for! The crew here applies a no xx approach to sales. Straightforward and honest! Exactly what I was looking for! More

I bought and service my Jeep there. I have been taken care of each time. I have been taken care of each time. More

Great service Ron did an excellent job and getting my truck done as soon as possible truck done as soon as possible More

They charged me for work that they did not do. I took it in with a rock dent. They said $125.00 and they would have it back to me in a few hours. They had it back in less than an hour. Still has a I took it in with a rock dent. They said $125.00 and they would have it back to me in a few hours. They had it back in less than an hour. Still has a dent and the paint was not touched up. They still charged ne $125.00. That leaves me full of doubt on the remainder of the work they SAID they did and charged me for. I paid $712.21 for a couple of cheap air filters and to wipe the carbon out of the throttle body. I recommend you take your equipment elsewhere. I won't go back to Rockwall Jeep. Last year, they couldn't even fix a slow leak in a tire that Discount Tire took 10 minutes to fix. 2023 Jeep Wrangler, under warranty. More

Attentive, timely and respectful. I didn’t have an appointment but was taken care of quickly. I didn’t have an appointment but was taken care of quickly. More

The entire team is an absolute pleasure to work with, top notch customer service from the sales and service teams. notch customer service from the sales and service teams. More

Was able to get an appointment on the day I needed. Was contacted immediately upon arrival and kept informed about my service. Was contacted immediately upon arrival and kept informed about my service. More

Erica was fantastic! She answered all of my concerns and questions and the team made timely repairs. Thank you Rockwall CDJR service team She answered all of my concerns and questions and the team made timely repairs. Thank you Rockwall CDJR service team More