Group 1 Chrysler Dodge Jeep Ram Rockwall
Rockwall, TX
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I needed 2 outlets replaced on my brand new car I bought in March - when I got it back the plugs are still not working to charge a phone. I have tried several times to reach someone to find out what’s going in March - when I got it back the plugs are still not working to charge a phone. I have tried several times to reach someone to find out what’s going on. No response. My car idles extremely hard and I was told nothing is wrong and my car also stutters when accelerating from a stop. I was told I use the wrong gas - even tho I don’t. I just need my car fixed. This isn’t hard to do the right thing. More
It’s always a pleasure to be greeted by service department members who are professional, courteous and helpful. Most of all, they don’t try to upsell me on anything. I can get in for an oil change department members who are professional, courteous and helpful. Most of all, they don’t try to upsell me on anything. I can get in for an oil change and out without any pressure. More
Customer service was A1 no pressure from salesman just good advice and honesty about vehicle ! Finance department works to find the best financial situation for you! Thanks The Rock good advice and honesty about vehicle ! Finance department works to find the best financial situation for you! Thanks The Rock More
Almost three weeks for throttlebody replacement- Requested oil change…. Not done Requested safety inspection- told me I needed to come back replacement- Requested oil change…. Not done Requested safety inspection- told me I needed to come back More
Very friendly and knowledgeable about the vehicles they represent. Always asks what we are looking for, not what they have to sell. Very impressionable staff and the dealership is very straightforward when represent. Always asks what we are looking for, not what they have to sell. Very impressionable staff and the dealership is very straightforward when they give you a number of what this car will sell for, there are no way add-ons for hidden fees. Would recommend and will continue to come back for years to come. More
I highly recommend this dealership. They take care of you. The process was smooth and they provide sound options to make a decision that’s best for you. They take care of you. The process was smooth and they provide sound options to make a decision that’s best for you. More

