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Group 1 Ford El Paso
El Paso, TX
1,284 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,284 reviews
April 29, 2025
Overall great experience, didn’t have any added costs to vehicle other than ttl and fees. Other dealerships are charging for stuff you don’t want or need. Highly recommend Shamaley Ford! vehicle other than ttl and fees. Other dealerships are charging for stuff you don’t want or need. Highly recommend Shamaley Ford! More
by Ray
Employees Worked With
Javier Martinez
April 27, 2025
Excellent customer service. Professional and knowledgeable vehicle care. A very good value overall in maintenance and upgrades. Professional and knowledgeable vehicle care. A very good value overall in maintenance and upgrades. More
by dominguezmax21
Employees Worked With
Customer service
April 25, 2025
We ordered new tires for my Mustang. Brought the car in as scheduled. Wife was given ride home while tires installed. Came to house and took wife back to dealership. Tires were are great Brought the car in as scheduled. Wife was given ride home while tires installed. Came to house and took wife back to dealership. Tires were are great price. Installed, balanced and car aligned. Great job. We will be back and tell our friends. More
by morrishe
Employees Worked With
Mariaj
April 25, 2025
Service advisor Marija greeted me upon arrival. Explained the problem my vehicle was having to her and she promptly registered my vehicle for work to be completed. Received my vehicle when promised Explained the problem my vehicle was having to her and she promptly registered my vehicle for work to be completed. Received my vehicle when promised. Exceptional experience with Marija. More
by dsa9447
Employees Worked With
Marija
April 24, 2025
I’m very please with Shamaleys service department. when another Ford dealership on the west side of El Paso told me they would take 15 days to even look at my vehicle, Shamaley had the full issue resol when another Ford dealership on the west side of El Paso told me they would take 15 days to even look at my vehicle, Shamaley had the full issue resolved in 3 days. My service advisor Jerry was great and provided me with all the information needed and had great communication throughout. Highly recommended. More
by Gilbertcastle
Employees Worked With
Jerrymyles C. Esmele
April 24, 2025
I waited about 2 hours for an oil change and they don’t gave me the sticker that says when do I have to go back for another one. gave me the sticker that says when do I have to go back for another one. More
by Liz M
April 24, 2025
They were persistent in finding out my car’s issue and finding the solution to it. finding the solution to it. More
by bacadavid38
Employees Worked With
Other Employees :
Eduardo Ruelas , Javier Quintero
April 23, 2025
Haven’t bought a car in over 15 years and the process back then was very time consuming. Here, it wasn’t like that. Once the truck was selected, it took really no time to get out the door with a brand ne back then was very time consuming. Here, it wasn’t like that. Once the truck was selected, it took really no time to get out the door with a brand new truck. Thank you for making buying a car painless. More
by justin
Employees Worked With
Nathan and I can’t remember the guy in the finance department.
April 22, 2025
Got our bronco here and we have had it serviced a few times at Shamaley always good experiences, recently got ford accessories shipped there and the parts department was easy to work with as well. times at Shamaley always good experiences, recently got ford accessories shipped there and the parts department was easy to work with as well. More
by Stewartpa7
Employees Worked With
Tury Montes
