Monica Salom
Monica Salom at Group 1 Ford El Paso

Monica Salom

Internet Sales Representative

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
91 Reviews

Dealership Experience

5 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.6

91 Reviews

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91 Reviews of Monica Salom

July 17, 2026

Dealership Rating
Employee Rating

Dealer was very professional, nice and respectful, there was a quick service five star se More

by garcelsa29
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Recommend Dealer
Yes

June 27, 2026

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Superb service. Greatly appreciate the detailed service. Services were recommended that I had no knowledge about More

by rickf1256
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Recommend Dealer
Yes
Jun 29, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 11, 2026

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Honestly one of the best experiences I could of had at a dealership, they had my car ready pretty fast. More

by edwin_hutchins
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Recommend Dealer
Yes
Jun 12, 2026

Group 1 Ford El Paso responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Ford El Paso

May 27, 2026

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Great service! Monica answered my questions and was quick to help me. Very polite as well More

by Aypalacios88
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Recommend Dealer
Yes
May 28, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 27, 2026

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Fast friendly service. Good price. Dealership service. Great service from service advisor “Jerry”. Location, not far away. Thanks, More

by Miguel
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Recommend Dealer
Yes
May 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

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Service done without any problems and on time as promised by the service department! Thank you very much!!! 👍 More

by Blanca
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Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

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I feel confident in their extensive efforts to find and correct the numerous issues that my vehicle had. Everything I needed was addressed. More

by dmedwards1
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Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2026

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Mónica was a great advisor! Very professional and on time! 100% recommended! When you go there ask for her! More

by danielburciaga92
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Recommend Dealer
Yes
May 22, 2026

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2026

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From the moment the garage doors opened to when my vehicle keys were returned, everyone at Group 1 Ford was very friendly and professional. More

by rodrigoandradejr36
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Recommend Dealer
Yes

Other Employees Tagged: Jose Luis L

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

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Employee Rating

My husband and I have been loyal customers with Ford Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the de More

by caportillo8136798
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Luis Caraveo, Daniel Burciaga , Jessica Sanchez Service specialist

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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