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Group 1 Ford El Paso

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
1,075 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,075 reviews

July 03, 2025

Received a warm greeting from Marija, my service advisor. Addressed all my questions and kept me informed of the progress until I drove away. Excellent service. More

by beralicon
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marija in service
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Jul 03, 2025 -

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

Convenience,good prices and promos. Aron Wade always does excellent service keeps you informed about your vehicle. More

by Luevani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Wade
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Jul 04, 2025 -

Group 1 Ford El Paso responded

Hi Luevani, thank you for the glowing review! We are thrilled to hear that you appreciate our convenience, prices, and promotions. We take pride in providing excellent service and keeping our customers informed. It's always a pleasure to have you as a loyal customer, Aron!

July 03, 2025

Good service. The people were very nice. It did take slightly longer but I waited at the dealership More

by Anthonyheaps19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Report | Print
Jul 06, 2025 -

Group 1 Ford El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Aaron in service He goes above & beyond to be helpful Can’t say enough about him More

by mgladygolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Report | Print
Jul 03, 2025 -

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2025

They have ALWAYS been amazing! Shamaley Ford's staff is always helpful, informative, offering the best deals and welcoming!!! Thank you all! More

by Cisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos
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Jul 03, 2025 -

Group 1 Ford El Paso responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Great customer service Jake greeted me as soon as I entered the service drive with a smile on his face as everyone said hello technician was thorough and Porter delivered my expedition nice and clean s More

by Pjsolis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Jul 03, 2025 -

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

Always concerns about customer needs, great service, and service advisors are always on point with your needs More

by viclo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dure, Keeosha (Kay)
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Jul 03, 2025 -

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

The service team at Shamaley Ford are always friendly and professional. Mario helped me out today and the experience was excellent. More

by Jose V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
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Jun 30, 2025 -

Group 1 Ford El Paso responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Great job by Jerry Ismele, service advisor. Kept me informed on the progress of completion. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Group 1 Ford El Paso responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025 -

Gardea.Robert responded

Thank you

June 26, 2025

Very helpful and efficient. My Mustang purchase was a pleasure. Tony Saldana is great to work with. More

by jamesalfredbeale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Report | Print
Jun 27, 2025 -

Group 1 Ford El Paso responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

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