Group 1 Ford El Paso - Service Center

Great customer and vehicle service. The only place I take my truck. Very nice people all around. The only place I take my truck. Very nice people all around. More

Very professional and cordial . Bought my F150 in 2013 always done its maintenance here very affordable prices. Bought my F150 in 2013 always done its maintenance here very affordable prices. More

Everything went well. The advisor was very professional The waiting was within the time frame he had told me. The advisor was very professional The waiting was within the time frame he had told me. More

Fast friendly great customer service my service adviser was great told everything I need to know about the process was great told everything I need to know about the process More

This is about the third time I’ve brought my car in to Shamaley Ford Service Center and I have always had great results. Customer Service, Tom Doran and Aaron are always caring, polite and answer all my q Shamaley Ford Service Center and I have always had great results. Customer Service, Tom Doran and Aaron are always caring, polite and answer all my questions. Hopefully, I won’t have any future problems with my car but, if I do, I’ll definitely bring it back here. More

Almost always great service, however I would recommend more transparency by showing us customers the parts after they've been replaced. Additional, provide the customers a status update on repair/replacem more transparency by showing us customers the parts after they've been replaced. Additional, provide the customers a status update on repair/replacement of parts or services vs doing so after customer asks for an update. More

Great customer service, updates and follow up. Jerry made it nice easy to get my truck through the service department. Jerry made it nice easy to get my truck through the service department. More

Great service. Employees are professional helpful and knowledgeable. Alexis is an outstanding service representative. Keeps you informed with no surprises. Service Employees are professional helpful and knowledgeable. Alexis is an outstanding service representative. Keeps you informed with no surprises. Service on conducted on my vehicle has always been top notch. Highly recommend Shamaley Ford More

Everyone is super helpful. I always leave knowing I have all the answers I need. If I did forget something I can always call speak with someone I always leave knowing I have all the answers I need. If I did forget something I can always call speak with someone More

Very friendly and helpful advisors ! !! What an AWESOME 4th of July Special !! It’s nice to have reliable service !!! Thank you !!! !! What an AWESOME 4th of July Special !! It’s nice to have reliable service !!! Thank you !!! More