Group 1 Ford of Kennesaw

Every thing about the facility and staff is great. The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the en The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the entire day? The dealership response is that they don’t know when the technician will be available; and then when I say but I was given appointment for certain day and time, the dealership response is that the appointment is for me to see the service desk to leave the key. More

Great experience with the mobile service! The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. More

Dropped off my Bronco for a recall, Johnny was very polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. More

Efficient and friendly staff. Trust their evaluation of my car. No pressure to add on unnecessary items. Trust their evaluation of my car. No pressure to add on unnecessary items. More

Very easy to make appointment, check in made easy, quick return after service, friendly staff return after service, friendly staff More

Destiny was incredibly helpful, listened to our needs and was extremely communicative. Her response time and efficiency were amazing. Can’t recommend and praise her enough! was extremely communicative. Her response time and efficiency were amazing. Can’t recommend and praise her enough! More

Good quick service and customer relations today and when I brought the truck in yesterday I brought the truck in yesterday More

This dealership is easy to schedule service, very friendly and welcoming. Great communication using text and email. friendly and welcoming. Great communication using text and email. More

Johnny was great and everything was taken care of and communicated great. Will definitely be back for anything I need. communicated great. Will definitely be back for anything I need. More