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Group 1 Ford of Kennesaw
Kennesaw, GA
1,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,084 reviews
August 30, 2026
Saleswoman Destiny was fantastic, did paper work over the phone. Vehicle was ready when we arrived, trade in went smoothly. Will buy here again in the future. phone. Vehicle was ready when we arrived, trade in went smoothly. Will buy here again in the future. More
by Mwwojo
Employees Worked With
Destiny
August 29, 2026
I had a very pleasant overall experience throughout my purchase, and financing process. Everyone was very professional and appreciate how they each managed working together meeting my needs. purchase, and financing process. Everyone was very professional and appreciate how they each managed working together meeting my needs. More
by WL
Employees Worked With
Khalil, Travis and Tashanna.
August 28, 2026
Long wait, was there for awhile, one of the things was not done such as tire rotation, the vehicle drives a little better, but customer service could have been better, continued updates would have been a not done such as tire rotation, the vehicle drives a little better, but customer service could have been better, continued updates would have been appreciated More
by shawnowens71
Employees Worked With
Don't know
August 28, 2026
I bought both of my vehicles and have them both serviced at Group 1. They are always so nice and do a great job! Candace Waterman is the absolute best! at Group 1. They are always so nice and do a great job! Candace Waterman is the absolute best! More
by ericamassicott
Employees Worked With
Candace Waterman
August 27, 2026
I had a great experience working with Brandon when purchasing my truck. He was professional, friendly and helpful throughout the entire process. Brandon made the entire experience comfortable and stre purchasing my truck. He was professional, friendly and helpful throughout the entire process. Brandon made the entire experience comfortable and stress-free. I really appreciated his patience and excellent customer service. More
by Irina
Employees Worked With
Brandon
August 25, 2026
Thanks Jay for taking care of my truck! They were severely under staffed when I brought the truck in but by the next business day they were full go. My throttle body went out and now the tr They were severely under staffed when I brought the truck in but by the next business day they were full go. My throttle body went out and now the truck rides pretty smooth. Word to the wise: “GET FORD PREMIUM CARE for your used vehicle!” More
by C.Hood
Employees Worked With
Jay Jenkins
August 20, 2026
My wife's F150 needed a recall correction (24c30) so she called to sched an appt...was on hold for 15 mins. After making that appt, later, she called back to move the appt and was on hold xxxx for 35 minut called to sched an appt...was on hold for 15 mins. After making that appt, later, she called back to move the appt and was on hold xxxx for 35 minutes. When she brought the truck in on the appointed day, the service adviser told her the appt time was to MEET WITH THE ADVISER, THAT THEY COULD NOT GET TO IT THAT DAY! WT... why cause both of us to drive there to discuss the recall?? He also said, IF SHE WANTED SAME DAY SERVICE, THE TRUCK MUST BE PRESENTED AT 7AM. We (I am her ride home) left it there the remainder if the day and, waited all next day and no one called/texted a status update. Wife called at 4pm and got stuck on hold!!! Eventually, Sales ran her message to service and they said "It's ready"... rush hour here we come. After picking it up, she started the truck but the console display did strange things, but eventually settled down. Tidwell Ford (previous owner) didn't treat us this way. Group One is head-quartered in TX. More
by stephendd55
Employees Worked With
Cristian?
