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Group 1 Ford of Kennesaw

Kennesaw, GA

4.6
1,084 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,084 reviews

June 27, 2026

Kind and friendly people especially Mr Christian very prompt and kind great man you need more like him More

by waynewingnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Christian
Jun 29, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Took my Ford Expedition in for a recall. My coordinator, Cole, who was very personable and knowledgeable about my issues. He took care of the paperwork and called me the next day with the pr More

by pressell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

I have been a customer of this dealership for about 9 years. I have been pleased by their performance both in sales and service. More

by Davidoverdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Jun 26, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

Every thing about the facility and staff is great. The only issue is when the customer has an appointment and the job is a 20 minute software update why do require the car be left with them for the en More

by faramarzparsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Jun 23, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback, we apologize for the inconvenience with your appointment. While we strive to make every appointment meaningful, we recognize this can be challenging at times and take your concerns seriously. Please reach out to me directly if may assist further. Billy Sharp Service Director - Group 1 Ford of Kennesaw Billysharp@group1auto.com

June 12, 2026

Great experience with the mobile service! The auto text messages were accurate, the Danish lady driver was on time, extremely pleasant and took care of my truck. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2026 -

Group 1 Ford of Kennesaw responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Dropped off my Bronco for a recall, Johnny was very polite and quick and had it back when promised. Every time I’ve had my truck there it has always been a good experience. More

by scha5768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 10, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2026

Efficient and friendly staff. Trust their evaluation of my car. No pressure to add on unnecessary items. More

by susanshannon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Jun 09, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you; we appreciate your feedback! If you ever need help, just give us a call.

June 08, 2026

Very easy to make appointment, check in made easy, quick return after service, friendly staff More

by mjdavies1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 10, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 07, 2026

Destiny was incredibly helpful, listened to our needs and was extremely communicative. Her response time and efficiency were amazing. Can’t recommend and praise her enough! More

by sandirivers5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny Whitaker
Jun 08, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to Destiny here at Group 1 Ford of Kennesaw! We look forward to your next visit! Take care!

June 06, 2026

Good quick service and customer relations today and when I brought the truck in yesterday More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 08, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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