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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,390 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,390 reviews

December 24, 2025

Good customer service and friendly atmosphere. Repairs were explained. Repairs we’re done n a timely manner. More

by huezolynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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December 24, 2025

William Ebert and Kyrstal Del Rosario were so kind and helpful during our time at the dealership. Made the experience nice and quick. More

by balltaylor8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ebert, Krystal Del Rosario
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December 24, 2025

Service true is very knowledgeable. Also everyone in the service department was helpful especially McKenzie! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie 😎
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December 23, 2025

William Ebert made this the BEST car buying experience, EVER!! I found this truck online and made a call to Rivertown Ford and got a great price and left the dealership in less than 24 hours from when I f More

by Hethrj69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ebert and Leroy Cutter
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December 22, 2025

Handled my recall in a timely manner and with professionalism. They kept me updated throughout the entire process. More

by Jayce Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Dec 24, 2025 -

Group 1 Ford of Rivertown responded

Hi Jayce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2025

This place is well clean, smells nice and full of friendly and respectful staff and management. More

by aaronswaggin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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December 22, 2025

Andrew and a Robbie in the Service Dept were professional in helping me with getting my car serviced. The Dealership was very clean as I waited in the lounge for my car to be serviced More

by Debbie1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Robbie
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December 22, 2025

The dealership was clean and presentable. There was a person that greeted us and helped us with our needs. More

by angelocbse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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December 19, 2025

Lacey D was amazing as my rep. She contacted me with deliberation and clarity. She also worked hard to handle my warranty claim through a 3rd party. The mechanic also did a grea More

by Local Truck Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
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Dec 21, 2025 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with Lacey! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2025

The Service Team was very courteous and professional. The work done on our vehicle was excellent. We were met immediately upon arrival and taken care of and notified by personal phone call when our veh More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Klemen; Kaitlyn
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Dec 21, 2025 -

Group 1 Ford of Rivertown responded

Hello John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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